Check the following to troubleshoot your Internet Connection.

If you connect via dial-up, try disconnecting and re-connecting

If you connect via DSL, cable modem, or LAN, first try rebooting.  You may also need to reset your cable modem or DSL modem.  If the problem persists, contact your ISP's technical support.

Check your ISP's setup guide.  Is a proxy server required?  If so, make sure Internet Explorer and DVD Profiler are both configured to use the proxy.

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Options Dialog Box