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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Online version skips a number
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DVD Profiler Unlimited RegistrantStar ContributorRoWi1973
Registered: December 19, 2007
Netherlands Posts: 52
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Does anyone know why my online version skips a number? I don't know if you guys see the same thing as I do, but for me it skips #678, Evil Dead Rise.

Edit: sorry already found it. Rating was put on Adult instead of 16.
 Last edited: by RoWi1973
DVD Profiler Unlimited RegistrantStar ContributorRoWi1973
Registered: December 19, 2007
Netherlands Posts: 52
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Now it's happening to Scooby-Doo! and Guess Who?: The Complete Second Season. It's supposed to be #2362 and this time it has nothing to do with Rating Adult. It's PG, just like season 1.

Does anyone have a clue why this is happening?
DVD Profiler Unlimited RegistrantStar ContributorRoWi1973
Registered: December 19, 2007
Netherlands Posts: 52
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It's also the case with Scream / Scream VI. Should ne #2368. That one IS 18+, but I have it on 18+ allowed.
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,714
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They appear correctly for me when viewing your collection.

Scooby-Doo! and Guess Who?: The Complete Second Season is shows # 2363
Scream / Scream VI: 2-Movie Collection is showing # 2368

This one shows the following

Evil Dead Rise is showing # 806
Divas Live/99 is # 678
DVD Profiler Unlimited RegistrantStar ContributorRoWi1973
Registered: December 19, 2007
Netherlands Posts: 52
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Huh? That is so strange. I don't see them. Oh well, nothing can be done about it then. Thanks for your reply!
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,287
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Have you renumbered? Because Scooby Doo is 2362 for me, the Scream one is correct. Regardless have you tried clearing your web cache/browser data for the site?
IVS Registered: January 2, 2002
DVD Profiler Unlimited RegistrantStar ContributorRoWi1973
Registered: December 19, 2007
Netherlands Posts: 52
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Yes, I did. I added some movies and renumbered the collection. The only change was the numbers, Scooby and Scream are still not thyere for me. I deleted my online collection just a few moments ago and I'm uploading it again. Maybe that helps.
DVD Profiler Unlimited RegistrantStar ContributorRoWi1973
Registered: December 19, 2007
Netherlands Posts: 52
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Nope, didn't work. 

Scooby-Doo! and Guess Who?: The Complete Second Season is now 2364, but for me it still doesn't show in my online collection. I see the first season as 2363 and then Scooby! as 2365.
Scream / Scream VI is now 2370, same story. I see Scre4m as 2369 and then Scream VI as 2371.
DVD Profiler Unlimited RegistrantStar ContributorRoWi1973
Registered: December 19, 2007
Netherlands Posts: 52
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I deleted the age of 18 for the Scream movie, even though I have it installed as 18+ allowed and that helped. When the 18 is not there, I can see the Scream movie in my online collection. So that one I now know of what the reason is.

But Scooby... very strange...
DVD Profiler Unlimited RegistrantStar ContributorRoWi1973
Registered: December 19, 2007
Netherlands Posts: 52
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Solved Scooby too. One of the genres was 18+! 
DVD Profiler Unlimited RegistrantStar ContributorRoWi1973
Registered: December 19, 2007
Netherlands Posts: 52
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Still not satisfied with the Scream solution. Problem is solved when I go to the DVD and delete the 18 and upload it to the online collection. But hey, the Rating age is 18, so it belongs there, doesn't it?

My Parental Control looks like this:
- 'By Ratings Age' is on, the arrow is at 18;
- 'Or has Adult genre' is on;
- 'Allow adult titles' is on.

The Online Collection settings:
'Show In Public Listing' is all on (that means Owned, Ordered, Wishlist and Adult Titles.

So it HAS something to do with the ratings age, but what do I have to do to make it visible for me without deleting the 18? It looks like all settings are correct.
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,714
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Do you care about Adult titles showing and are you using parental control? Is the Hide adult titles in online collection checked?

If not, why not bump the age rating to 19 or remove parental control.
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