Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Old Subscriber Needs HELP!
Author Message
clemdog
Registered: June 9, 2007
Posts: 2
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Hi -
I have been a DVD Profiler subscriber with a Premium account for a number of years...  Now that I've downloaded 3.0 I can't do anything without my old registration key, which of course I can't remember and can not find. 

Without this info I wasn't able to even contact anyone for assistance.  I had to re-register just to get this far for help.

If someone from support could contact me for account details (both old and new) I'd appreciate it.

Thanks,
clemdog
DVD Profiler Desktop and Mobile Registrantdetlefs
Regd. since: 09/20/2001
Registered: March 14, 2007
Germany Posts: 273
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
You can always log on at Intervocative.com and click on Registration to find your 2.x key. With that key you can freely upgrade to a 3.0 key here at Invelos.com
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
Your old copy of 2.x should also provide you Key information. Either way.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
Posted:
PM this userEmail this userDirect link to this postReply with quote
You can also try PMing me or Ken with any information that you can provide if these efforts fail.

-Gerri
Invelos Software, Inc. Representative
clemdog
Registered: June 9, 2007
Posts: 2
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Thanks Gerri -
You've got PM.
DVD Profiler Unlimited Registrantitsmad
Registered: June 10, 2007
United Kingdom Posts: 1
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I'm also having a problem transferring my registration. I carefully (I hope) took note of my key before upgrading but it doesn't appear to work. Can I pass on these details to anyone to confirm I have paid my monies and get a new key?

Thanks
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
Posted:
PM this userEmail this userDirect link to this postReply with quote
Quoting itsmad:
Quote:
I'm also having a problem transferring my registration. I carefully (I hope) took note of my key before upgrading but it doesn't appear to work. Can I pass on these details to anyone to confirm I have paid my monies and get a new key?

Thanks


Sure, send them to me in a PM. If you have your intervocative registration key, keep in mind that the names must also match it in order to make a match.

-Gerri
Invelos Software, Inc. Representative
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
Posted:
PM this userEmail this userDirect link to this postReply with quote
Quoting clemdog:
Quote:
Thanks Gerri -
You've got PM.


I sent you something back, let me know if you need anything else.

-Gerri
Invelos Software, Inc. Representative
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next