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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Paid but no registration key
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DVD Profiler Unlimited RegistrantHPV
Registered: June 22, 2007
Posts: 2
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Hi all!

New arround here, I used to use DVD Profiler 2, was not a premium user. Today I decided to get the unlimited DVD Profiler 3, paid, got my receipt, printed it out and all, but nothing changed in my profile, I'm still registered as a user with no registration whatsoever and clicking "register" takes me back to the page where I'd have to pay yet another 30$...

Technical support being reserved to premium/unlimited users, I really have no ohter option as to try and draw some staff attention on the forum. I hope I did not miss something big, but I tried hard ;-) !

Please help as the feeling of paying and getting nothing in return is not a good one :-/.

Thanks in advance!
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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According to the logo next to your name, you are a paid-up user!
What makes you think you aren't - are you having problems putting the registration key into the program?
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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Hi. Welcome to the forums!    I see you go to "register" - do you mean "Registration"? If not, go there (next to "Forums") and follow the instructions. If you paid via paypal it takes a couple of days before you're activated. Good luck!
 Last edited: by Kathy
DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 2,394
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ocardbus23 must already be activated, Kathy, since as northbloke says, the "DVD Profiler Unlimited Registrant" icon is to the left of his name.
Another Ken (not Ken Cole)
Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges.
DVD Profiler user since June 15, 2001
DVD Profiler Unlimited RegistrantHPV
Registered: June 22, 2007
Posts: 2
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Thanks for your replies and your help.
Just got the e-mail with my registration info, it's all working fine now.

But still, the process is weird: after you've paid, nothing tells you how or when you'll get your registration key, and you have to wait pretty long before you get the e-mail with the info...
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next