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    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next
Bug: Cannot synchronize with PDA when MobileProfiler isn't installed in default location
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DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
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Germany Posts: 6,744
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Hi,

I tried to install the Mobile application on my SD card (as I always do) but the synchronization process couldn't find it there.
Karsten
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DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
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United States Posts: 2,394
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Karsten,

I don't know remember how I set it up, but I can sync to the SD card in my iPAQ.
Another Ken (not Ken Cole)
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DVD Profiler Desktop and Mobile RegistrantTouti
Registered: March 13, 2007
Canada Posts: 582
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I tried the same thing as Kartsten once and it didn't work either.  You can store profiles and images anywhere but the program only worked when installed in the default location.

IMO that should be treated as a bug and worked on.  I've been using PDA's for 5 years now, bought all kind of programs and DVDP is the only one (yet) that I couldn't install where I wanted.
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 Last edited: by Touti
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
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I use an iPAQ and DVDPM and MS .NET both installed fine on my SD card.
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DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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The instalation itself is not the problem. But when I choose "syncronize with mobile" within the DVDP it says "could not find installation on mobile.
Karsten
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DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting DJ Doena:
Quote:
The instalation itself is not the problem. But when I choose "syncronize with mobile" within the DVDP it says "could not find installation on mobile.


That's odd. Mine syncs just fine .

Edited: Perhaps it's a problem with Activesync settings?
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 Last edited: by Bad Father
DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
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Karsten & Touti:

What version of AciveSync are you using?  I am using 4.5.0 (build 5096) and have no problem with it finding the installation on my mobile.  So I know it will work.

In another thread, 8ballMax has said that he had problems with ActiveSync being incompatible with MS Outlook 2000 - - so 4.5 may not be the answer to your problems.  I think 8ball is using 4.5.2 - so it must work, too.

Aside: The only problem I have with ActiveSync has nothing to do with where it's installed.  My problem is that ActiveSync doesn't like to (want to) sync with two different PCs.  I sync with my work PC for contact and calendar information and to my home PC for DVDPM.  When I click on sync from within Profiler, I get a message that ActiveSync does not want to do this.  It WILL sync, but usually I follow its recommendation to COPY the data from the PC to the PDA - and then just use the PDA for reporting purposes only.
Another Ken (not Ken Cole)
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DVD Profiler Desktop and Mobile RegistrantTouti
Registered: March 13, 2007
Canada Posts: 582
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I'm also using 4.5.0 (build 5096).  Maybe it's something related to the device itself.  Laster this week I'm gonna try to uninstall DVDPM completely from the PDA and the PC, reset the PDA and try again.

I had the same problems as Karsten, installing was no problem at all but then when I tried to synchronize DVDP would say it can't find an installation of DVDPM on the PDA.
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DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting Touti:
Quote:
I had the same problems as Karsten, installing was no problem at all but then when I tried to synchronize DVDP would say it can't find an installation of DVDPM on the PDA.


I got that message a couple of times but performing a soft reset of my iPAQ cleared it right up.
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DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
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Quoting 8ballMax:
Quote:
Quoting Touti:
Quote:
I had the same problems as Karsten, installing was no problem at all but then when I tried to synchronize DVDP would say it can't find an installation of DVDPM on the PDA.


I got that message a couple of times but performing a soft reset of my iPAQ cleared it right up.

While I haven't gotten this message myself, I have had my iPAQ "forget" that I had the memory card installed until I performed the soft reset.  I have not figured out why it does that, but every so often I guess the SD and CF cards go "on vacation" and the iPAQ doesn't know they are there until it's been reset.
Another Ken (not Ken Cole)
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DVD Profiler user since June 15, 2001
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