Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
The file format is newer than...
Author Message
Batman2000
Registered: May 31, 2007
Posts: 3
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
hi

sorry 4 my english (i´m not a native speaker).
i lost my computer in a very tragic way ( ) and now, with the new one i reinstalled dvd-profiler 2.4.
downloaded my complete collection from the server and reentered my keycode.
if i want to put a new dvd to this collection i get an error.
"This file format is newer than this version of DVD Profiler. You will need to obtain a newer copy of DVD Profiler to proceed".

2.4 Build 868 was the only version i used.

The other thing is: there are no more cover-pictures - if i try to download them, i got the same message.

thx a lot for your help
Batman2000
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 17,334
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
Basically what happened is that we are up to version 3.0.3 now... and the version you are using is no longer supported.

Since you had to reinstall the program... it seems you also now need the main database downloaded again... since the site now only supports version 3 there isn't anything that Invelos can do that I know of.

Sounds like you will have to upgrade to 3.0 unless you can find someone else that still has 2.4 that can send you the files you need... unfortunately I personally can't tell you which files they are.

Best bet... by suggestion would be to download version 3... if you have a premium account you do not have to pay again.. you can convert your 2.4 key into a 3.0 key for free.
Pete
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
Posted:
PM this userDirect link to this postReply with quote
The database for 2.4 is not updated any more.
If you paid for version 2.4, you can convert it to a version 3.0 key for free by clicking "Registration" above.
You can then backup your database in 2.4 and restore it in version 3.0.

If you want to continue using version 2.4, you need to find someone who has the old dvds.dod and onlinelist.dod files who can send them to you, because a clean install won't work without these files.
After that, you'll be able to add DVDs manually only.

I hope this helps!

Edit: Pete beat me to it! Now where did I put that garlic....? 
 Last edited: by northbloke
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 17,334
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
Oh what to do... what to do when you are an Italian Vampire... half of me craves the garlic and the other half shrivels in fear and disgust. Talk about liking something that is bad for you! 
Pete
Batman2000
Registered: May 31, 2007
Posts: 3
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
hi

thx a lot 4 the help.
i did as you wrote (northbloke) and now it works more or less perfect.

if i add new dvd´s there are no more pictures (local). is this normal??
the online collection is still pictured, even the new dvds.

once again
thanks 4 helping me, especially for not supported version.
Batman2000
 Last edited: by Batman2000
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 17,334
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
If you are using version 3.0 there should be pictures.  If you are using version 2.4 I am not sure you can get the pictures back since the online database supports only version 3.0 now. The images have been renamed to the new format... and version 2.4 is looking for the old filenames. So not sure if there is anything you can do about that now. I could be wrong though... and someone else may be able to help you.
Pete
Batman2000
Registered: May 31, 2007
Posts: 3
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
i solved this problem.
i just saved the pictures from the online-collection in the images-folder and voila - it worked.

once again - THX

Batman2000
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next