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    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next
Dell Axim X30
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DVD Profiler Unlimited Registrantmcioffi
Registered: September 14, 2007
Posts: 7
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Hi,
I have the AXIM X30 and want to run the mobile product, i installed the trial and it will not open for me.  I click on it and it does nothing at all.  I want to see the trial work before I buy it.  I like the desktop version and would love to have the mobile, but will not buy something that won't open in a trial mode.

Does anyone have any suggestions on what to try?
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
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United States Posts: 5,917
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What are the specs on the device (we're lazy)?
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting mcioffi:
Quote:
Hi,
I have the AXIM X30 and want to run the mobile product, i installed the trial and it will not open for me.  I click on it and it does nothing at all.  I want to see the trial work before I buy it.  I like the desktop version and would love to have the mobile, but will not buy something that won't open in a trial mode.

Does anyone have any suggestions on what to try?


When you say "I installed the trial", what exactly did you do to install it? Also, in order for the Mobile version to work, you must have the latest versions of both the Desktop and Mobile version installed.
My WebGenDVD online Collection
DVD Profiler Unlimited Registrantmcioffi
Registered: September 14, 2007
Posts: 7
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Ok, here we go.

OS: Windows Mobile 2003 Second Edition
Processor Intel (R) PXA270
Memory 63.1 MB + 1 GB Storage Card


As for the install, I downloaded the desktop and mobile on the same day.  I installed the desktop in the normal fashion, ran setup and followed the prompts, added dvds and so on. 

The mobile product I ran the setup, then active synch and it indicated that the software installed properly.  I was able to "see" the mobile install from the desktop version and I attempted to synch the desktop and the AXIM.  It gave me some warnings about the trial version that I accepted and moved on from. 

Now when I try and start the application on the AXIM it will not open.  It just chirps like trying to open any program and then nothing.  It does not even show up in the running programs, so it appears that it is not starting at all.

Any suggestions?
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
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I don't recall reading anyone getting it to work with WM2003.  I can't find the requirements but I believe it's designed to work with WM5 and WM6 Professional.
DVD Profiler Unlimited Registrantmcioffi
Registered: September 14, 2007
Posts: 7
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From the readme that extracted with the setup.exe file.

DVD Profiler Release Notes

Version: 1.1.0, Build 122
Date:    September 3, 2007

REQUIREMENTS:

DVD Profiler Mobile requires:

- DVD Profiler version 3.0.0 or higher for synchronization
  (3.0.3 or higher recommended)

- Microsoft Active Sync version 4.2 or higher
  -OR-
  Windows Mobile Device Center 6.0 or higher (on Vista)

- A Windows Mobile device with one of the following:
  - Pocket PC 2002
  - Windows Mobile 2003 for Pocket PC
  - Windows Mobile 2003 for Pocket PC SE
  - Windows Mobile Version 5.0 for Pocket PC

Please visit the DVD Profiler Mobile website for a listing
of the changes in this release.

Thanks again for using DVD Profiler Mobile!
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
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United States Posts: 5,917
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*oof*  No idea then, sorry.
DVD Profiler Desktop and Mobile RegistrantStar ContributorCyrille
User since: 12/15/2003
Registered: March 13, 2007
Reputation: High Rating
Belgium Posts: 467
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Hi,

Do you have installed "Microsoft . NET CF 2.0" on your PDA ? If not, you must to use DVD Profiler Mobile?
The install file is include in the install of DVD Profiler Mobile.
Regards
Cyrille
DVD Profiler Unlimited Registrantmcioffi
Registered: September 14, 2007
Posts: 7
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I don't think it is installed.

I don't remember seeing that as part of the install but i may be mistaken.  I will try again, later.  I left all the connecting "stuff" at the office and I don't feel it necessary to get it for this.

Thanks for the advice.  I will respond when I find out if I missed something, probably, and how it ends up.
DVD Profiler Desktop and Mobile Registrantkgolding
Registered: March 16, 2007
Posts: 6
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It works fine with my X30, but I had to upgrade Activesync.  I had version 3.7 installed, and got version 4.2.0 from Microsoft's website.  It seems to be the most stable version for our older WM2003 devices.
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