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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
"Can't allocate the DIB handle"
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DVD Profiler Unlimited RegistrantSilvercast
Registered: December 5, 2007
Posts: 359
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I'm getting an error message "Can't allocate the DIB handle" when I attempt to load a recently scanned cover image.

This is the first time I've attempted to scan a DVD cover and submit it.

I did a SEARCH within the forums for DIB and DIB Handle, but did not find any reference to this problem.

STEPS:

Scanned a front and back cover for a DVD that you have in the database but do not have covers images.

Opened DVD Profiler and logged in to Forums.

In DVD Profiler, clicked on DVD from top menu, then clicked on Edit Cover Images.  This opens a new window for Edit Cover Images.

Within the Edit Cover Images window, clicked on FILE and then clicked on OPEN.  This opens a new window named OPEN.  Selected the front cover image (.jpeg).  The thumbnail of the image loaded.

Here's where the problem occurs.  When I click on the OPEN button within the OPEN window, I receive the error message "Can't allocate the DIB handle."

What does this error mean, and how do I fix it?

Thanks.
 Last edited: by Silvercast
DVD Profiler Unlimited RegistrantStar ContributorSrehtims
Registered: March 13, 2007
United States Posts: 1,796
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To submit a profile and/or profile image;
click on the disc  with the /hand under it.
If you hold your mouse on a box eill appear : Contribute DVD profile, etc.
click on the include covers scans.
We don't need stinkin' IMDB's errors, we make our own.
Ineptocracy, You got to love it.
"Nearly all men can stand adversity, but if you want to test a man's character, give him power." - Abraham Lincoln
DVD Profiler Desktop and Mobile RegistrantStar ContributorTelecine
Regd: January 22, 2001
Registered: March 14, 2007
Reputation: High Rating
Australia Posts: 820
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I don't know what the problem is but try copying and pasting the image in instead.
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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In DVD Profiler:
Menu: Tools
Options:
Left Hand: Choose "Display"
Bottom Middle "DVD Cover Image Quality"
Change form Standard to High quality
eventualy mark "High quality resize"
Right hand bottom off the Options Window press OK


Right Click on the Shield: "Image Not Available"
Select Edit Cover Images
On the Top Menu of "Edit Cover Images" select File
Select Open
browse to the location where your scanned image is and select it.
If the selected image is to large to see select the loop with the Red Minus Sign
when you hover over the image it will change to a cross hair
select with it the portion of image that is the front cover
Then select on the Top Menu of "Edit Cover Images" Image
Select Crop

Select the bottom tab "Back Image"
On the Top Menu of "Edit Cover Images" select File
Select Open
browse to the location where your scanned image is and select it.
If the selected image is to large to see select the loop with the Red Minus Sign
when you hover over the image it will change to a cross hair
select with it the portion of image that is the Back cover
Then select on the Top Menu of "Edit Cover Images" Image
Select Crop


now only press at the right hand bottom corner OK.
The "Edit Cover images" Closes

You should now see the Front or Back Image in DVD Profiler
just under it you have two Tabs
Front Image and Back Image clicking those should change to one of them

If you now click on the image it should show you the big size front our back imgage.

If you are happy with the result. Go to the Menu: Online
Near the Middle of that window select:
Contribute DVD Profile
The Include cover scans should already being marked.
Press Contribute
Your Browser should open at the Login of the Invelos Website.
Login
Enter notes for this contribution (required) (document your changes or where you did get the cover scan)
Press submit
That should be it



if you should still have issues after these steps.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantSilvercast
Registered: December 5, 2007
Posts: 359
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Thanks Srehtims, Telecine, and Giga Wizard.  I've now uploaded the DVD cover scans for "Escanaba in da Moonlight" and they're pending evaluation.

Here's some additional information that may be of help to someone encountering the same problem.

I installed DVD Profiler on a second computer and duplicated the "Can't allocate the DIB handle" problem there.  So the problem does not appear to be related to the computer DVD profiler runs on.

The original scans were at a high quality, and thus the files were comparatively large.  I created a second set of scans at a much lower image quality.  These smaller files did not generate the error message when I attempted to "Edit Cover Images."

The contributor notes show that there was a previous submission of cover scans for "Escanaba in da Moonlight," but the contribution was rejected.  I'm not sure why it was rejected.

For those who aren't familiar with "Escanaba in da Moonlight," it's a comedy written/directed/starring Jeff Daniels about deer hunting in Michigan's upper peninsula.
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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the other Contribution says:
cover scans from dvd empire
The cover scan should come from the dvd cover itself and not a 3th party source.
Your contribution looks OK as does your contribution note
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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This thread my be of some interest to you:
Scanner Specifications - best possible scan
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Unlimited RegistrantSilvercast
Registered: December 5, 2007
Posts: 359
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Thanks again Giga Wizard.  The step-by-step walkthroughs are a big help.

I still don't understand the "Can't allocate the DIB handle" error message, but at least I understand now how to work around it.
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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Has something to do when transfering the image from application to file:
An introduction to DIBs (Device Independent Bitmaps)
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Unlimited RegistrantSilvercast
Registered: December 5, 2007
Posts: 359
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Thanks for the link, Giga.  Nice work!
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