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    Invelos Forums->General: New Users Forum Page: 1  Previous   Next
cannot download the online profile list
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jafante
Registered: October 23, 2009
Posts: 4
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Trying to update my online profile list for version 3.5.1 to no avail.  Is anyone else having this problem?  Has anyone been successful in updating their online profile list recently?  My last successful update was Sept 2009.
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,060
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What exactly is the error message?

Try the follwing:

Go to the following folder C:\Documents and Settings\<your username>\Application Data\DVD Profiler
(you may have to enable to see hidden folders)

There are two files: OnlineList.dod and OnlineListSel.dod

Delete them.

Retry to download the list.
Karsten
DVD Collectors Online
Amazon Price Observer

jafante
Registered: October 23, 2009
Posts: 4
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There is no error message.  The download just sits there and does nothing.  Even tried downloading the file from the knowlegebase link and same thing happens.

Also tried deleting the two .dod files but same thing, the download just hangs.  There's no problem with other downloads from the internet so I'm not sure what's the issue.

Can you access/download the list from the linke in the knowledgebase?
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,060
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Have you tested your internet connection under Tools->Options->Online?
Karsten
DVD Collectors Online
Amazon Price Observer

DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting jafante:
Quote:
Can you access/download the list from the linke in the knowledgebase?

Just tried and it downloads fine.

Please check your "Hosts" file (located in C:\Windows\system32\drivers\etc\ and is simply named "Hosts"). Remove all "Invelos"-related entries and try again afterwards.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
jafante
Registered: October 23, 2009
Posts: 4
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- Internet connection to Invelos Servers returns successful.
- Checked the host file.  No Invelos entries are in there.
- Pinged www.invelos.com and got 75.125.61.130 (59 ms).

Still not able to download from the knowledgebade link or through the DVD Profiler program itself.  I'm still on the unregistered (free) version.  Could this be the issue?
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,060
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Quoting jafante:
Quote:
Could this be the issue?

No.

Can you download this? http://75.125.61.130/appdata/dvdpro/lists/OnlineList.dod
Karsten
DVD Collectors Online
Amazon Price Observer

 Last edited: by DJ Doena
DVD Profiler Unlimited RegistrantStar Contributorreybr
Registered: March 13, 2007
Reputation: High Rating
Norway Posts: 906
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Did you try a database repair?

The colour of her eyes, were the colour of insanity
jafante
Registered: October 23, 2009
Posts: 4
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Yup, tried a database repair and that didn't help either.  Interestingly though, I downloaded the online profile list from the knowledgebase link at a friend's house and I was able to download it successfully.  So perhaps the issue is with my internet settings or firewall.  Thanks everyone for your help.  It's greatly appreciated.
    Invelos Forums->General: New Users Forum Page: 1  Previous   Next