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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Crashes on start up
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DVD Profiler Desktop and Mobile Registrantljkimbriel
Registered: May 9, 2007
Posts: 3
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I installed the app on my iPhone and synced with my collection.  Now however when I try to open the app it just hangs and crashes.  Can't wait to actually use it!!
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,916
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Try restarting your device.  Crashes on startup typically is caused by low memory from having multiple apps in the background.
DVD Profiler Unlimited RegistrantMark Harrison
I like IMDB
Registered: March 13, 2007
Reputation: Great Rating
United States Posts: 3,321
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Should that fail, you could delete the app, re-download it (it will be free) and try again.
Get the CSVExport and Database Query plug-ins here.
Create fake parent profiles to organize your collection.
DVD Profiler Desktop and Mobile Registrantljkimbriel
Registered: May 9, 2007
Posts: 3
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Restarting did not help.  I actually had done that because as with any device that is the first thing to do because it will fix most problems.  I did uninstall and reinstall and now it appears to working great. 

Thanks!!
DVD Profiler Unlimited Registrantmichaelzrork
Film Geek
Registered: September 30, 2008
Posts: 81
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Will an uninstall lose our data? Because I'm having some app closing issues as well, but don't want to have to rescan everything in again.
DVD Profiler Unlimited Registrantfordeej
Registered: December 7, 2008
Posts: 6
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Having similar problem after loading 400 tile plus DB.  app often crashes when started. after 2 or three trys it starts and runs.  Occasionally crashes during use.
DVD Profiler Desktop and Mobile Registrantjohnd
Evening, poetry lovers.
Registered: March 13, 2007
Australia Posts: 298
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I would try running the repair utility on the desktop before syncing.
DVD Profiler Desktop and Mobile RegistrantDannyK
Programmer!
Registered: June 22, 2007
Netherlands Posts: 10
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Quoting Dr. Killpatient:
Quote:
Try restarting your device.  Crashes on startup typically is caused by low memory from having multiple apps in the background.


Restarting your device will never work. This is because the iOS saves the state of your app.
So when your device is restarted, your app is also started again to the state it was when you did decide to restart your device.

You can check it on your one. Double press the home button to see a list of the currently open apps.
Then restart your device and check it again. It will show exactly the same list.
There are 10 different kinds of people in this world, those who understand binary and those who don't.
DVD Profiler Desktop and Mobile Registrantkensong
Registered: March 16, 2009
Malaysia Posts: 121
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Quoting DannyK:
Quote:
Quoting Dr. Killpatient:
Quote:
Try restarting your device.  Crashes on startup typically is caused by low memory from having multiple apps in the background.


Restarting your device will never work. This is because the iOS saves the state of your app.
So when your device is restarted, your app is also started again to the state it was when you did decide to restart your device.

You can check it on your one. Double press the home button to see a list of the currently open apps.
Then restart your device and check it again. It will show exactly the same list.


Not true. Often, restarting the device can cure some issues that are memory triggered. In fact, a force quit fot he app and relaunching can sometimes fix an issue without restarting the iPhone.

The double press home button show the exact same list because it is a list of recently launched application. Whether they kept their state or not depends on the app itself.
DVD Profiler Desktop and Mobile RegistrantDannyK
Programmer!
Registered: June 22, 2007
Netherlands Posts: 10
Posted:
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Quoting Kensong:
Quote:
Quoting DannyK:
Quote:
Quoting Dr. Killpatient:
Quote:
Try restarting your device.  Crashes on startup typically is caused by low memory from having multiple apps in the background.


Restarting your device will never work. This is because the iOS saves the state of your app.
So when your device is restarted, your app is also started again to the state it was when you did decide to restart your device.

You can check it on your one. Double press the home button to see a list of the currently open apps.
Then restart your device and check it again. It will show exactly the same list.


Not true. Often, restarting the device can cure some issues that are memory triggered. In fact, a force quit fot he app and relaunching can sometimes fix an issue without restarting the iPhone.

The double press home button show the exact same list because it is a list of recently launched application. Whether they kept their state or not depends on the app itself.


That was my point.

I thought the list (double tap home button) was a list with open apps, but I just searched the manuel for it and your wright.
There are 10 different kinds of people in this world, those who understand binary and those who don't.
 Last edited: by DannyK
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