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    Invelos Forums->DVD Profiler: Layouts and Reports Page: 1  Previous   Next
location not showing up in reports
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DVD Profiler Unlimited Registrantmelchioe
Registered: March 14, 2007
Posts: 15
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I have some personal reports that have the disc location in them, and they appear to have stopped working.  I also downloaded several reports made by others and the disc location does not show up any longer.  The fields are still in the reports, they just don't display any values.  Anyone else experiencing this?  I haven't printed one of these reports for a long time (say, 6 months), so I'm not sure when it stopped working.
DVDProfiler 4.0.0 (build 1762)
3565 titles
DVDProfiler on iPads and iPhones, and Android devices!
Mac user, running DVDP on a VM hosted on my local network
DVD Profiler Unlimited RegistrantStar ContributorMithi
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Registered: March 13, 2007
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Germany Posts: 2,132
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With this kind of strange phenomena the standard answer is:
- make a backup, just to be sure
- do a database repair (Tools -> Options -> Utilities)

cya, Mithi
Mithi's little XSLT tinkering - the power of XML
DVD Profiler Unlimited Registrantmelchioe
Registered: March 14, 2007
Posts: 15
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I neglected to mention that about an hour before I ran the report, I finished my weekly backup (in DVDP, that is - I back up the computer daily, and the DVDP backup is run once a week in my manual Saturday morning routine, when I enter and file the discs from the week before), and repaired it as a result of the backup prompting me.  I had the problem after that.

However, to be thorough, I also ran the repair moments ago and re-ran both my report and the Collection Location report that I just downloaded from the report collection.  I get the same result. 

Could someone run a report such as Collection Location and see if the location is reflected in the output on your setup?  I'd like to know if it is just my setup or if it's more widespread before I take more drastic steps like installing on a different machine...

Thanks!
DVDProfiler 4.0.0 (build 1762)
3565 titles
DVDProfiler on iPads and iPhones, and Android devices!
Mac user, running DVDP on a VM hosted on my local network
 Last edited: by melchioe
DVD Profiler Unlimited Registrantjfrench
Registered: April 16, 2008
United States Posts: 338
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Hi,
I downloaded installed and ran Collection Location.  All locations displayed.  I have no guess as to your problem.
Jim F.
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Great Rating
Germany Posts: 2,132
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Quoting melchioe:
Quote:
...  and repaired it as a result of the backup prompting me.  I had the problem after that.

Strange thing. Did you also try a repair not from inside DVD Profiler while running but the "Database Repair Utility" from DVD Profiler folder?

Quote:
Could someone run a report such as Collection Location and see if the location is reflected in the output on your setup?

Done, works like it should.

Just to be on the safe side: If you open "Collection Location" or your own report in the report editor the necessary fields show "true"?

Yes, should be a given if you just downloaded it but I#ve seen stranger things. And just out of curiosity: if you export a profile to XML, is the Location present there?

If yes, and the additional repair does not yield results, I'm completely stumped.
If the installation on a different machine brings no luck either you should open a support ticket about it, "Contact us" at the bottom.

good luck, Mithi
Mithi's little XSLT tinkering - the power of XML
DVD Profiler Unlimited Registrantmelchioe
Registered: March 14, 2007
Posts: 15
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Well, it's fixed.  I installed DVDP on a separate computer, and downloaded data from DVD Profiler online.  It looked perfect.  So, with knowledge that I could restore it, I took the most recent backup  aand restored it to the original machine.  This wiped out all of my location information on the machine (or, at least, it didn't show in the DVD listings, or each of the individual profiles.  So, my thought at that point was some kind of subtle corruption that the repair utility did not fix (and, yes, I also ran it from outside of the program)

So, I deleted and reinstalled the program on the original machine, and restored from the same backup that appeared to wipe out my location information.  Lo and behold, all information was there.  So, I still think it was some sort of subtle corruption in the database.  All better now.  Thanks everyone for your help and suggestions!
DVDProfiler 4.0.0 (build 1762)
3565 titles
DVDProfiler on iPads and iPhones, and Android devices!
Mac user, running DVDP on a VM hosted on my local network
    Invelos Forums->DVD Profiler: Layouts and Reports Page: 1  Previous   Next