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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Upload Error. Retry?
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DVD Profiler Unlimited Registrantnetwalker37
Registered: December 30, 2010
Posts: 1
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Thats the error message I have been getting for a few weeks or so. Not sure if it is from an update or note.

I am running it on an iPhone 6+

My Device has 813 entries and the online DB only 792 so would not like to have to redo

I have not seen any related posts as such.

Cheers...
DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
Missed again!
Registered: March 13, 2007
Reputation: High Rating
United Kingdom Posts: 2,248
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Quoting netwalker37:
Quote:
Thats the error message I have been getting for a few weeks or so. Not sure if it is from an update or note.

I am running it on an iPhone 6+

My Device has 813 entries and the online DB only 792 so would not like to have to redo


Looking at your online they *do* appear to be all in Collection # order so does this mesn it's the entries from 792-813 that are not uploading?

If so I would suggest it may be a single corrupt profile... since your online finishes at 791 I would guess at profile 792 so it might be worth deleting just that one and re-entering it. Alternatively, with the desktop program do a backup and restore all except that profile (select 'only restore selected profiles only' or whatever the wording is... hit select all for which ones you want to select (instead of doing hem all by hand!) so that there are indicators next to all the profiles, then deselect the suspect profile on the list) -v best to restore to a *new* blank database *then* add that profile back into the new database.
It is dangerous to be right in matters where established men are wrong
 Last edited: by Voltaire53
InvisibleMom
Registered: June 24, 2016
Posts: 1
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I have the same error & can't upload my 550+ collection!! Help!
Invelos Software, Inc. RepresentativeInvelos Support
Registered: April 1, 2007
Posts: 106
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Please try resetting your online collection and upload again.  The option to reset is under my profiler->Online Collection Settings at the top of this page.
Invelos Software, Inc. Support Representative
DVD Profiler Unlimited RegistrantCM
Registered: March 15, 2016
Posts: 1
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Hi - I've had that same error message for months! Have tried resetting my online collection, then deleting files one by one, then reloading, but get same message every time, no matter which profile I delete!

I originally had about 570 movies in my iOS device, but only 410 would show up online. I've deleted so many profiles trying to find the correct one that my device now is at 518, but the online still reads 410. I've deleted collection # 411, plus many others in the 400s, and have gotten nowhere.

What can I try before I have to delete and re-enter 150 titles?

Thanks!
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