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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
iPhone and iPad won't connect to PC
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DVD Profiler Unlimited RegistrantHoBBs1169
Registered: January 30, 2012
Posts: 8
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I just recently switched Routers. I never had a problem connecting my iPhone 6plus and iPad 2 to my laptop with my old netgear router. I just got a new linksys AC1200+ router. I am not able to connect either device to the PC. All devices are connected to the new router. I changed the IP address in the app and double checked all settings in the options tab on the PC. All I get is a messenger saying "Unable to Connect". I reconnected the old netgear router, and everything worked fine. Can anyone tell me why the new router will not let anything connect and how to go about fixing it?
DVD Profiler Unlimited RegistrantStar ContributorBehemot
Registered: Aug. 23, 2004
Registered: March 14, 2007
Norway Posts: 554
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I have the exact same problem. Anyone know how to solve this?
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: High Rating
United States Posts: 1,087
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What are the sharing settings you have set up under the Sharing tab of the PC software?
DVD Profiler Unlimited RegistrantWMann13
Registered: July 18, 2010
Posts: 6
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Same issue here.
Windows 10
D-Link router
Profiler 3.9.1
to iPad v2.6.1

"Cannot Connect"

I also only get half my collection when I download online database.

DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: High Rating
United States Posts: 1,087
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Quoting WMann13:
Quote:
to iPad v2.6.1


2.6.1?
DVD Profiler Unlimited RegistrantStar Contributorricu99
Registered: March 16, 2007
Germany Posts: 283
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Are your PC and your iOS devices using the same logical network?
Check IP-address and Net-Mask settings of all devices.

Is there a firewall active in your new router?
Is your router basically allowing communication between connected devices?
Check for appropriate settings.

Make sure to start DVD Profiler on the PC after your PC has established its network connection with the router.
Otherwise it might show something like "shared on 'hostname' (127.0.0.1) ..." in its status bar.
Best Regards
DVD Profiler Unlimited RegistrantStar ContributorBehemot
Registered: Aug. 23, 2004
Registered: March 14, 2007
Norway Posts: 554
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I uninstalled and reinstalled DVD Profiler on my PC, and that did the trick
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next