I just purchased the unlimited version through Amazon as the website (when I was logged in) directed me towards. After the purchase, I tried to run the program, but received the following error message after I put in my Amazon activation key and tried to log in: "Access violation at address 009AA4FD in module 'dvdpro.exe'. Read of address 00000330". Any help???? Also, it doesn't seem like my invelos account knows I purchased the unlimited edition and will not let me create a ticket or access any support other than the new user forum....not a good start for customer service.