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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
DVD Profiler Crashes on Startup - Access violation
Author Message
DVD Profiler Unlimited Registrantwhthawk
Registered: December 20, 2008
United States Posts: 4
Posted:
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Hey, all,

I'm having difficulty getting DVD profiler to run. I have been using DVD Profiler as normal, then started it up to add some new purchases and received an access violation message during loading very similar to the one below. Unfortunately, I did not have the foresight to save the messages.

I attempted to restart the computer, run disk scans, uninstall and re-install DVD profiler with no success.  Here is the message from the most recent attempt to re-start DVD profiler from a re-install.

Any thoughts on how to get things running again?

Thanks!
WhtHawk

Spoiler:  (Select to view)
Application:
-------------------------------------------------------
  1.1 Start Date      : Sun, 4 Jun 2017 19:45:51 -0500
  1.2 Name/Description: dvdpro.exe - (DVD Profiler)
  1.3 Version Number  : 3.9.1.1657
  1.4 Parameters      :
  1.5 Compilation Date: Fri, 24 Apr 2015 11:41:17 -0500
  1.6 Up Time        : 1 minute, 51 seconds

Exception:
------------------------------------------------------------------------------------------------------------
  2.1 Date          : Sun, 4 Jun 2017 19:47:42 -0500
  2.2 Address      : 00B66027
  2.3 Module Name  : dvdpro.exe - (DVD Profiler)
  2.4 Module Version: 3.9.1.1657
  2.5 Type          : EAccessViolation
  2.6 Message      : Access violation at address 00B66027 in module 'dvdpro.exe'. Read of address 00000252.
  2.7 ID            : 06D2
  2.8 Count        : 1
  2.9 Status        : New
  2.10 Note        :
DVD Profiler Desktop and Mobile Registrantleo1963
Registered: May 14, 2007
United States Posts: 455
Posted:
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I too am getting a Access violation message and it indicates to check my firewall that sharing has been disabled.  I made no changes to my firewall so not sure why this started.
DVD Profiler Unlimited RegistrantGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 2,706
Posted:
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First rule of DVD Profiler:
If anything goes wrong - try a database repair.

Second rule of DVD Profiler:
If a database repair doesn't fix it. Hold down Ctrl when you start Profiler and select Diagnostic Startup.
My software
Gunnar
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