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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
iOS Error Sending then app locks
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DVD Profiler Unlimited Registrantjfusco
Registered: June 11, 2015
Posts: 3
Posted:
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I am running iOS 11.1 on an iPhone 7 Plus with the latest app version. I generally scan the movies into my phone then send the changes to the PC database. I tried doing that today and it connects fine, then starts sending changes. After 15-30 seconds it brings up a window that says "Error sending change. Continue?" with the choices of retry, skip, and cancel. I can't do any of those. The app is frozen at this point. I have to quit the app to get it to come back. I have not experienced any other issues.

I updated the PC to version 4.0 and have reset my iPhone but it still does the same thing. Any idea why? Any way to look at a log to see what's occurring?

Other things I've tried:
Updating the profiles
Repair database on the PC
DVD Profiler Unlimited Registrantjfusco
Registered: June 11, 2015
Posts: 3
Posted:
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I got desperate enough and checked my databases and the phone only had about 5 titles that weren't in the PC database. I added the titles on the PC then deleted and reinstalled the app. I successfully downloaded my database from the PC to my phone. I have not tried uploading any changes yet but did notice some lingering problems.

When I first put in the info to connect to the PC app and clicked connect, it popped up and said "connection test successful" with some sort of confirmation button but I couldn't click anything. Again, I had to force close and restart the app.

I also can't figure out how to get the list to switch from title descending to title ascending. It appears there's another thread on that so I'll address that there.

Thanks,
Joe
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next