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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Profiles "disappear"
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DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
ioffer is wrestling king!
Registered: May 25, 2007
Germany Posts: 64
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I can't describe it another way as it simply looks to be nothing else than that. Why and how this happens, I don't know.
As I list all my discs additionally in Excel, I always have a list to compare the numbers. As the difference between Excel and profiler became bigger and bigger, I started to compare both. On this way meanwhile I found 3 profiles with simply "disappeared" in my profiler and this must have happened at least half a year ago as they aren't in my oldest update anymore. I hope not to find more of them lost but I would like to have any suggestion how I could avoid this for the future.
Actually it is a horrible job to compare both lists with more than 15.000 discs.
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
United States Posts: 935
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It wouldn't hurt to check to see if you have the adult rating on. It can be set to not show discs with certain ratings.
Lori
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
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Also you might want to check if some of the titles somehow are just missing a collection number.

I keep a lot of Child profiles "blank" with no collection number assigned for instance. It's possible some profiles even got set that way by accident somehow in your collection.
Corey
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
ioffer is wrestling king!
Registered: May 25, 2007
Germany Posts: 64
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I have all the child-profiles without a number. After being through the whole check, 3 profiles were missing but therefore 3 others I deleted years ago were still part of it.
And the most fascinating thing for me: One DVD I own with "that UPC" was part of my collection, but with a totally different UPC. In theory you might say that I didn't find it at that point of time and used a similar version, but I disagree as my standard is: If there is no profile so far, I create one....
I only hope that after three days of check and compare there won't be losses and "re-appearances" like those again.
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
United States Posts: 935
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I'd just keep 2 or 3 backups located in a couple places and I am almost sure that you can compare them. Someone else might know more than myself. That way if a glitch happens, you still have a copy you can go back to so it's not a total do-over where you don't know if your backup is complete or not, if that makes sense.
Lori
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
ioffer is wrestling king!
Registered: May 25, 2007
Germany Posts: 64
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I had and still have several backups, but the only one I am sure that it is correct is the one after that huge control. I saw the difference between profiler and excel quite a while ago but simply didn't have time for this check. So I even can't say when those problems happened. But as soon as the numbers between both lists change I know I did something wrong or something else happened
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,285
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If you regularly export the database to XML you can use the plugin Profile History to check if any profiles go missing.
Karsten
DVD Collectors Online
Amazon Price Observer

DVD Profiler Unlimited Registrantpastorlarry777
Registered: December 8, 2008
Posts: 1
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When I was doing a physical alphabetical check of my collection with the software, there are missing profiles in the software  that I had entered years ago. Where are they? This is frustrating when Im looking to pick a movie to watch and some are not showing in the software.

I have also found that they are still in the database and come up when I do a search, but seem to disappear in my list. They come and go its kinda random. I found this out when I printed a report list to do an inventory and a small percentage of the disk did not show up on my list. This is also true when they are listed in the profiles both on phone and computer. When I do a search for a missing BD or DVD that I know I have, it then shows up in the software and pops into the list, bumping another disk off the viewed list in the software.??????

Please fix this glitch or I might have to find other more reliable software. I have 2000 movies and just put them all in order and wanted to do a real inventory from the software.
Larry
 Last edited: by pastorlarry777
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,285
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Quoting pastorlarry777:
Quote:
I have also found that they are still in the database and come up when I do a search, but seem to disappear in my list.


Have you checked their sort title? When they appear upon search but "disappear" in the list, it strongly sounds like you're looking in the wrong place.
Karsten
DVD Collectors Online
Amazon Price Observer

 Last edited: by DJ Doena
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