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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Unable to remove an item from my collection
Author Message
DVD Profiler Unlimited RegistrantGargos
Registered: May 20, 2007
Posts: 3
Posted:
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Upgraded a Blu-ray to a 4K and want to update my collection. I am attempting to remove the disc from my collection, but the software just freezes, crashes and shuts itself down every time. This is the only item in my collection this is happening on.

Specifically, it's X-Men: Days Of Future Past UPC Code 024543-962700 and the child Disc ID CF0B-162B-7D7C-2764

Any suggestions on how to get these items out of my collection if the software won't let you?
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,285
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Try databasse repair via the Tools -> Options menu
Karsten
DVD Collectors Online
Amazon Price Observer

DVD Profiler Unlimited RegistrantGargos
Registered: May 20, 2007
Posts: 3
Posted:
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No luck 

I don't know if this is part of the problem, but I have noticed that one of the discs in this collection, the Disc ID listed above, is listed as the parent to the collection itself. That's not usually the way this should work and no idea if it's just coincidence or not that this is the only one like this and also the only one that I can't remove.
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,285
Posted:
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You can also try the following: Mark all profiles (CTRL-A) and then unmark the profile in question (space bar).

Now run a backup via the File menu. Now create a new empty database via the File -> Databases menu.

Restore the backup there.

I know it's the nuclear option, but if nothing else helps I would not trust the existing database anymore.
Karsten
DVD Collectors Online
Amazon Price Observer

DVD Profiler Unlimited RegistrantGargos
Registered: May 20, 2007
Posts: 3
Posted:
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That worked. One of the 2 items in that set remained despite definitely not selecting it, but without the other there, it actually let me remove that other one on the restored database.

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