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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Random thumnails show as red oblongs
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DVD Profiler Desktop and Mobile RegistrantBig Al
Keeper of the TechnoBunke
Registered: March 18, 2007
United Kingdom Posts: 55
Posted:
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As per the title , in View as details random thumnails show as red oblongs. These are usually for the DVD variant in Blyu Ray \ DVD combos, but occasionaly as the main entry. The cover image displays correctly in the front and back image pane.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,608
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Did you try "View as Thumbnails" and then "Rebuild Thumbnails"?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Desktop and Mobile RegistrantBig Al
Keeper of the TechnoBunke
Registered: March 18, 2007
United Kingdom Posts: 55
Posted:
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I will give that a try - thanks
DVD Profiler Desktop and Mobile RegistrantBig Al
Keeper of the TechnoBunke
Registered: March 18, 2007
United Kingdom Posts: 55
Posted:
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Just completed a thumbnail rebuild and no change, still somme thumbnails display as red oblongs
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,608
Posted:
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Quoting Big Al:
Quote:
Just completed a thumbnail rebuild and no change, still somme thumbnails display as red oblongs

Ouch! Ok, next things (try in order, and stop if fixed):

(1) Online > Refresh Online Profile List
(2) Online > Refresh All Images
(3) View > Load Layout (this will reset your layout, so you might want to save your existing one first)
(4) Refresh the whole database - there is a recommended procedure. If you don't know it, ask.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantBig Al
Keeper of the TechnoBunke
Registered: March 18, 2007
United Kingdom Posts: 55
Posted:
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Looks like I'm at refresh whole database. How do I do that?
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,608
Posted:
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Quoting Big Al:
Quote:
Looks like I'm at refresh whole database. How do I do that?


(1) Run full repair of existing database
(2) Backup
(3) Create a new, empty database
(4) Restore the backup into it
(5) Lock any fields you don't want to be overlaid (personal data is not overlaid by default)
(6) Online refresh all profiles and images
(7) Backup again

This is about the cleanest you can get an existing database. Hopefully you will be good to go. If not, then it is not a database issue, and you might consider un-installing DVD Profiler, reboot your PC, then re-install.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantBig Al
Keeper of the TechnoBunke
Registered: March 18, 2007
United Kingdom Posts: 55
Posted:
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Thanks - I'll give it a try at the weekend
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,608
Posted:
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Quoting Big Al:
Quote:
Thanks - I'll give it a try at the weekend

Any news?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Desktop and Mobile RegistrantBig Al
Keeper of the TechnoBunke
Registered: March 18, 2007
United Kingdom Posts: 55
Posted:
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sorry. I've been too busy to try
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,608
Posted:
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Quoting Big Al:
Quote:
sorry. I've been too busy to try

Well I hope your time spent is being productive, safe and healthy.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next