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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Can no longer add discs to collection
Author Message
DVD Profiler Unlimited RegistrantGeneinOrlando
Registered: June 22, 2007
United States Posts: 66
Posted:
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I've tried everything I can think of, but, now can't add any discs. It gets up to #10 in loading the profile list and stops with the error message: 

Error
An error has occurred processing this file.
If you continue to receive this error, please try performing a database repair.

I've run basic and full repairs with no improvement.

When I click on the OK button, I get another error:  Out of Memory

click OK out of that and it goes back to trying to load the profile list again.

I was using a work-around before by opening the program in diagnostic mode after having to close the program on start-up. Anyone know how to get there from the program?

Any other thoughts on what to do?

Gene

My Collection
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,244
Posted:
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Have you tried to completely refreshing the online profile list (hold the Ctrl key while clicking on Refresh Online Profile List)?
DVD Profiler Unlimited RegistrantGeneinOrlando
Registered: June 22, 2007
United States Posts: 66
Posted:
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Quoting greyghost:
Quote:
Have you tried to completely refreshing the online profile list (hold the Ctrl key while clicking on Refresh Online Profile List)?


Didn't do anything different ..... same results.
Thanks,

Gene

My Collection
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,558
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Try the following:
- End DVD Profiler
- Press Win+R -> The Run command appears
- Type %localappdata% and press OK -> A windows explorer opens
- Navigate to the DVD Profiler folder
- Find a file called OnlineList.dod and rename it to OnlineList.old
- Find a file called OnlineListSel.dod and rename it to OnlineListSel.old
- Start DVD Profiler again and retry
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantGeneinOrlando
Registered: June 22, 2007
United States Posts: 66
Posted:
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Quoting DJ Doena:
Quote:
Try the following:
- End DVD Profiler
- Press Win+R -> The Run command appears
- Type %localappdata% and press OK -> A windows explorer opens
- Navigate to the DVD Profiler folder
- Find a file called OnlineList.dod and rename it to OnlineList.old
- Find a file called OnlineListSel.dod and rename it to OnlineListSel.old
- Start DVD Profiler again and retry


I've tried this, but I'm not seeing these. I found the dod files in the import file, under the profiler folder. the following is what's in the file:

OnlineList5127.dod_9
OnlineList5127.dod_8
OnlineList5127.dod_7
OnlineList5127.dod_6
OnlineList5127.dod_5
OnlineList5127.dod_4
OnlineList5127.dod_3
OnlineList5127.dod_2
OnlineList5127.dod_1
OnlineList5127.dod_0
OnlineList5127.dod
OnlineList5126.dod_9
OnlineList5126.dod_8
OnlineList5126.dod_7
OnlineList5126.dod_6
OnlineList5126.dod_5
OnlineList5126.dod_4
OnlineList5126.dod_3
OnlineList5126.dod_2
OnlineList5126.dod_1
OnlineList5126.dod_0
OnlineList5126.dod

Which one to change? and there is no OnlineListSel.dod file.  Problematic!
Thanks,
Gene

My Collection
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