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Releases not showing up, when trying to add to collection |
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Registered: May 7, 2013 | Posts: 4 |
| Posted: | | | | It has probably been up before, but I couldn't find any topics on it.
I've started to have some problems with adding some titles.
The latest was Das Fünfte Element (The Fifth Element) on 4K. I typed in the barcode (889854835996), and nothing came up, so I decided to add it manually and then submit the profile for approval. Turns out it was already approved 1½ year ago. Same day I added 3 other titles with no problems.
Then I tried to type in the title to see if it would show up, so I could add it. No luck there either.
I've checked my settings, but can't find anything I can put my finger on that would be a problem.
I run the desktop version on Win10, and Profiler is Version 4.0.0 Build 1762 |
| Registered: March 18, 2007 | Reputation: | Posts: 6,463 |
| Posted: | | | | I am finding the title with add by UPC and add by Title in the main program. Profile ID = 889854835996.5 which means locality is Germany. | | | Thanks for your support. Free Plugins available here. Advanced plugins available here. Hey, new product!!! BDPFrog. |
| Registered: May 7, 2013 | Posts: 4 |
| Posted: | | | | I uninstalled the profiler and re-installed. Now I can find it. I think it was something about it not refreshing the online list. I don't know if I could have sorted it out any other way than un- and re-install |
| Registered: March 14, 2007 | Reputation: | Posts: 4,693 |
| Posted: | | | | Quoting Selvjustitsminister: Quote: I uninstalled the profiler and re-installed. Now I can find it. I think it was something about it not refreshing the online list. I don't know if I could have sorted it out any other way than un- and re-install You can force a refresh of the online list by deleting OnlineList.dod and OnlineListSel.dod, and restarting DVD Profiler. You'll find them at C:\Users\[username]\AppData\Local\DVD Profiler | | | My freeware tools for DVD Profiler users. Gunnar |
| Registered: March 18, 2007 | Reputation: | Posts: 6,463 |
| Posted: | | | | Quoting GSyren: Quote: Quoting Selvjustitsminister:
Quote: I uninstalled the profiler and re-installed. Now I can find it. I think it was something about it not refreshing the online list. I don't know if I could have sorted it out any other way than un- and re-install You can force a refresh of the online list by deleting OnlineList.dod and OnlineListSel.dod, and restarting DVD Profiler. You'll find them at C:\Users\[username]\AppData\Local\DVD Profiler In all the years of using Profiler, I don't remember needing to do that. Maybe I have been lucky. Are you implying that sometimes "Online>Refresh Online Profile List ..." on the main page of Profiler doesn't work? That's what I have used on occasion. | | | Thanks for your support. Free Plugins available here. Advanced plugins available here. Hey, new product!!! BDPFrog. | | | Last edited: by mediadogg |
| Registered: March 14, 2007 | Reputation: | Posts: 4,693 |
| Posted: | | | | Quoting mediadogg: Quote: In all the years of using Profiler, I don't remember needing to do that. Maybe I have been lucky. Are you implying that sometimes "Online>Refresh Online Profile List ..." on the main page of Profiler doesn't work? That's what I have used on occasion. It doesn't happen often, but those files can become corrupt in a way that ”Refresh Online Profile List” doesn't fix. I have seen that happen. | | | My freeware tools for DVD Profiler users. Gunnar |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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