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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Socket error 10054 with NO firewall on and hangs on profile update.
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DVD Profiler Desktop and Mobile RegistrantGodfather Dave
Registered: April 6, 2007
United States Posts: 60
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Mine has just recently started doing this, it's hanging on profile updates now and when it times out it gives me an error about Socket Error 10054, or just times out and says connected at the very bottom of the profile update window.  Which i usually have to hit cancel then go back into the profile update and it will USUALLY resume from where it left off.  It seems like the server is dropping the connection during the update.  Any one else having this problem?
DVD Profiler Desktop and Mobile RegistrantGodfather Dave
Registered: April 6, 2007
United States Posts: 60
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update, I just tried to look at my online collection and it's still trying to load it.  Seems like it may be a server issue.
DVD Profiler Unlimited RegistrantStar ContributoriPatsa
Zzzzzzz
Registered: March 13, 2007
Sweden Posts: 2,977
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I'm also getting this. The problem is it doesn't matter if I click on Retry or Cancel, both options just brings up the same dialog again in an infinite loop. Bug?
Patrik
 Last edited: by iPatsa
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,281
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I spoke with our ISP this morning and they are aware of the issue (apparently a connectivity problem outside their network) and are working on it.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar ContributoriPatsa
Zzzzzzz
Registered: March 13, 2007
Sweden Posts: 2,977
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Quoting Ken Cole:
Quote:
I spoke with our ISP this morning and they are aware of the issue (apparently a connectivity problem outside their network) and are working on it.


Thanks. But surely Cancel should still work, or should I force close the program with the task manager?
Patrik
 Last edited: by iPatsa
DVD Profiler Desktop and Mobile RegistrantGodfather Dave
Registered: April 6, 2007
United States Posts: 60
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I had to hit cancel several times for it to cancel.
DVD Profiler Unlimited RegistrantStar ContributorMoses277
I'd rather be in the Sun
Registered: March 23, 2007
United Kingdom Posts: 90
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I'm getting this to when trying to upload my collection
DVD Profiler Unlimited RegistrantStar ContributorMoses277
I'd rather be in the Sun
Registered: March 23, 2007
United Kingdom Posts: 90
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Is anybody else still getting this message when they try to upload?
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting Moses277:
Quote:
Is anybody else still getting this message when they try to upload?


Are you still experiencing this?
AFAIK it was a temporary problem that should be solved now.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorMoses277
I'd rather be in the Sun
Registered: March 23, 2007
United Kingdom Posts: 90
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Quoting Lewis_Prothero:
Quote:
Quoting Moses277:
Quote:
Is anybody else still getting this message when they try to upload?


Are you still experiencing this?
AFAIK it was a temporary problem that should be solved now.


Yes I am even after tring a re-start
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Try the following:

Windows Start Menu -> Run -> Type "cmd.exe"
In the now opening window type "ipconfig /flushdns" (Without inverted commas) and press "Enter"-key.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,429
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This is still a problem. I've tried downloading my collection and keep getting this message. I've done a databse repair, used Alternative internet method etc. I have to shut down my computer to stop the problem - hitting Reset or Cancel does nothing.
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