Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next
no syncro with pc and android
Author Message
DVD Profiler Desktop and Mobile Registrantpelikan
Registered: June 4, 2007
Belgium Posts: 52
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
hello

I have a galaxy s4 jelly 4.2.2 and I can not syncro the pc to my galaxy... ????
DVD Profiler Unlimited RegistrantRobAGD
Registered: June 3, 2007
United States Posts: 706
Posted:
PM this userDirect link to this postReply with quote
Make sure your firewall and or software has the port open for the connection.

That has been the bane of a lot of peoples existence.

-R
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,598
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Ken posted this in the new user forum in regards to a similar issue with the iOS app.  However, I figured I would repost it here (emphasis mine) since this is also applicable to the Android app and appears to be a common issue.

Quoting Ken Cole:
Quote:
...
2) Sync the iOS version with your PC DVD Profiler database as you would over wifi. This requires opening up a port on your router.  See www.portforward.com for instructions specific to your router. Note: they offer a paid program to do it automatically, but they also offer free instructions to do it manually.


Here's the specific page for DVD Profiler:

http://portforward.com/english/applications/port_forwarding/DVD_Profiler/default.htm
 Last edited: by rdodolak
DVD Profiler Desktop and Mobile Registrantpelikan
Registered: June 4, 2007
Belgium Posts: 52
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
thank you but everything is ok
the port is open but "connecting" turns running and nothing happens
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,598
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
And you've tried using both the server name and ip address with the same results?
DVD Profiler Desktop and Mobile Registrantpelikan
Registered: June 4, 2007
Belgium Posts: 52
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
yes
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,396
Posted:
PM this userVisit this user's homepageDirect link to this postReply with quote
Quoting pelikan:
Quote:
yes

Then it is most definitely a firewall issue. You need to open an Incoming TCP Port (default 32847) on the Firewall of the server machine, then watch all your troubles melt away ...
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Desktop and Mobile RegistrantFingerlakes Dave
Registered: April 6, 2007
United States Posts: 440
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting mediadogg:
Quote:
Quoting pelikan:
Quote:
yes

Then it is most definitely a firewall issue. You need to open an Incoming TCP Port (default 32847) on the Firewall of the server machine, then watch all your troubles melt away ...

==> Or depending on firewall, approve DVD Profile for two way traffic through the firewall. At least in Comodo I was able to do that.
The real fix was the port forwarding, however, eliminating the firewall as an issue didn't hurt.
DVD Profiler Desktop and Mobile RegistrantTakaikkuna
Registered: March 13, 2007
Finland Posts: 88
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Pelikan, this may be a stupid question, but are you using WiFi or mobile data connention? It has happened to me several times that I have forgot to enable Wifi on Galaxy S3. It needs to be WiFi
DVD Profiler Desktop and Mobile Registrantpelikan
Registered: June 4, 2007
Belgium Posts: 52
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
it still does not work, I bitdefender internet security 2013 and everything seems ok - but even quite off it does not work

yes I am in wifi ...
DVD Profiler Unlimited RegistrantStar ContributorDragon 6
Registered: 2/18/2003
Registered: March 29, 2007
Posts: 281
Posted:
PM this userDirect link to this postReply with quote
Quoting pelikan:
Quote:
it still does not work, I bitdefender internet security 2013 and everything seems ok - but even quite off it does not work

yes I am in wifi ...

Try turning your internet security off and do the update. I know some programs tell you to turn off any security programs before doing update or install.
    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next