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    Invelos Forums->DVD Profiler: DVD Profiler Online Page: 1  Previous   Next
I need some help
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DVD Profiler Unlimited Registrantsodapopcop
Registered: July 3, 2007
Posts: 3
Posted:
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Good afternoon all, I've been using DVDP for quite some time now but have seem to run into an hurdle. I just switched to a new phone (android) same type phones, I am trying to download my catalog to the new phone and for some reason the online catalog only goes up to 99. On my old phone the catalog is much more than that. So I try to upload the collection from the old phone and it will not get past the "updating profiles" part of the upload. I've let it sit there for days and that's all it will do. any suggestions on how I can save the catalog from my old phone via data cable to my computer or any suggestions? I tried to find an answer to this in the forum and could not. Thanks for any help.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,055
Posted:
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Quoting sodapopcop:
Quote:
Good afternoon all, I've been using DVDP for quite some time now but have seem to run into an hurdle. I just switched to a new phone (android) same type phones, I am trying to download my catalog to the new phone and for some reason the online catalog only goes up to 99. On my old phone the catalog is much more than that. So I try to upload the collection from the old phone and it will not get past the "updating profiles" part of the upload. I've let it sit there for days and that's all it will do. any suggestions on how I can save the catalog from my old phone via data cable to my computer or any suggestions? I tried to find an answer to this in the forum and could not. Thanks for any help.

Looking at your profile it seems that you only have 99 entries uploaded. So, you need to re-upload your collection from the PC. But if the PC is not up to date, then first sync the PC with your old phone, then when the PC is up to date, then you should be good to go.

I hope I have understood your situation correctly.
Thanks for your support.
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DVD Profiler Unlimited Registrantsodapopcop
Registered: July 3, 2007
Posts: 3
Posted:
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Thanks for the help. I think I am still having some issues though. I try to connect to the laptop that has the collection and it does the same thing. It gets started in the "updating profile" and stalls right there. I've even tried deleting the online collection and re-submitting with no success. Is there a way to connect the phone to the computer and transfer it via cable? My issue isn't a firewall issue or connectivity through wifi that much I am sure of. I'm just kinda at a loss and fell like the money I spent was a total waste since I'm currently not getting any of the benefits from it anyway. #frustrated
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,055
Posted:
PM this userVisit this user's homepageDirect link to this postReply with quote
Quoting sodapopcop:
Quote:
Thanks for the help. I think I am still having some issues though. I try to connect to the laptop that has the collection and it does the same thing. It gets started in the "updating profile" and stalls right there. I've even tried deleting the online collection and re-submitting with no success. Is there a way to connect the phone to the computer and transfer it via cable? My issue isn't a firewall issue or connectivity through wifi that much I am sure of. I'm just kinda at a loss and fell like the money I spent was a total waste since I'm currently not getting any of the benefits from it anyway. #frustrated

I saw your other post about starting over, using a hand scanner. I don't see why you would give up so quickly. Unless there is something you are not telling us, if you have a copy of your whole collection on a PC, then you should not have to re-scan the whole collection to get it to your phone.

Do you want to try other suggestions on how to use your existing PC collection?
Thanks for your support.
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