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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Dbisam Error #8965
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DVD Profiler Unlimited RegistrantRMHanneman
Registered: August 2, 2012
Posts: 7
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I'm having a constantly repeating issue. Basically, anytime I start the program, after a minute or two I'm greeted with "Dbisam Engine Error # 8965 index page buffers corrupt in the table 'COLLECTION'." I have to close the program with task manager (clicking okay causes the error to immediately pop back up, so I can't close properly), and then use the database repair utility. This takes upwards of 20 minutes, but once completed it works fine...until I close the program and restart it. Do I just need to do a full reinstall of the program?
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 3,564
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You could try this:
- Backup your collection(File -> Backup Database)
- Create a new database (File -> Open Database -> New Database)
- Restore your collection in the new database (File -> Restore Database)
See if you can use the new database without the error occuring.

It seems odd that the table gets corrupted every time you close and restart the program. Is there anything special in your setup? Anything that might differ from what most of us have? Did you change anything soon before the problems started? Install new hardware or software?
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Gunnar
DVD Profiler Unlimited RegistrantStar ContributorOldMan56
No Horror Movie is Bad
Registered: March 26, 2009
United States Posts: 1,340
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This same thing happened this morning to me, I did the database repair and everything is working fine.  I didn't have these types of problems until I started using windows 10 over 2 years ago just my opinion.
DVD Profiler Unlimited RegistrantRMHanneman
Registered: August 2, 2012
Posts: 7
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Quoting GSyren:
Quote:
You could try this:
- Backup your collection(File -> Backup Database)
- Create a new database (File -> Open Database -> New Database)
- Restore your collection in the new database (File -> Restore Database)
See if you can use the new database without the error occuring.

It seems odd that the table gets corrupted every time you close and restart the program. Is there anything special in your setup? Anything that might differ from what most of us have? Did you change anything soon before the problems started? Install new hardware or software?


I'll try the new database thing, see if that helps. As far as my computer, no, there's nothing special. It's not even anywhere near high end, more like "reasonably okayish." I haven't installed or uninstalled anything, unless you count updates for the handful of programs I use.
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 3,564
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"Inspector Clay is dead, murdered, and somebody's responsible." (Plan 9 from Outer Space, 1959)
A classic movie example of stating the obvious.

The table gets corrupted and something is responsible. Equally obvious. But it's easy to just look for a way to relieve the symptom rather than finding the culprit.

Problems don't appear out of nothing. When they start it is because something has changed. It may not be something we did ourselves. It may be something that we were not aware of. But something did change. And unless we can find out what, we cannot say that we have fixed the problem.

So if the new database removes the symptom, it's more of a band-aid than a cure.

Now I wish that these wise words could be accompanied by some wise advice as to how to find the real problem. Unfortunately I have very little to suggest. I guess it could be a hardware problem. Seems unlikely, but I would suggest you check for disk or memory problems. CrystalDiskInfo is pretty good at spotting iffy drives. I haven't used any memory test programs in years, but I know that Windows 10 comes with Windows Memory Diagnostic. But as I said, this is just a real long shot.

Looking at the event logs with the Event Viewer can sometimes reveal problems, but it is very much like looking for a needle in a haystack, unless you already know what specific problem you are looking for.
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Gunnar
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,331
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Profiler database has been notoriously prone to corruption for years. Gunnar's advice is virtually identical to that given by Ken himself many years ago, and it virtually always works. Perhaps for a little icing on the cake, do a database repair before doing the backup.
Thanks for your support.
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