Answer:

DVD Profiler's Unlimited registration is a one-time purchase and will be good for every version of DVD Profiler released. As we continue to add new features to DVD Profiler, some will be available with a free registration, but all will be available to Unlimited registrants without additional cost.

If you have a premium key from version 2, first create an Invelos account, then you can update to a version 3 key for free from the Registration page, selecting Update Key at the left.

Note that we may offer additional premium services that are not directly part of the program, and which have an additional cost.

Answer:
With apologies to our Mac fans, at this time there is no Macintosh version, and no firm plans to create a Mac version. Although we cannot provide support for this solution, many users successfully run DVD Profiler under Virtual PC on their Mac.

Answer:
The minimum requirement for the program is 1024x768. The only solution is to increase your screen resolution. You can do this via Windows' control panel, Display settings.

Answer:
Are you running Window Blinds or another desktop enhancement software? If so, configure the software to allow DVD Profiler to use standard Windows controls.

Answer:
Are you running in "large fonts" mode? Check the Advanced tab under your Display Settings for Windows. DVD Profiler is not compatible with "large fonts" mode.

Answer:

Select Tools->Reports to access DVD Profiler's Reports feature. DVD Profiler includes a custom report editor so you can print your collection exactly as you prefer.

You can also download additional reports here.

Answer:

The problem is caused by parental control settings. Note that disabling parental control in DVD Profiler does not affect the online settings!

The Online Collection system defines Adult titles as any title with either an Adult genre or an Adult rating.

On the website, under My Profiler->Online Collection->Settings, check whether adult titles are set to display. There are two settings - the "Private" setting, which controls what is seen when you're logged in, and the "Public" setting, which controls what others see.

Answer:
You can run DVD Profiler on as many computers as you like, as long as only one copy is run at a time. If you have an Unlimited Registration key, you can enter it on more than one computer, as long as you ensure only one is run at a time. Note: you can also run a DVD Profiler 'server' on one computer and a 'client' on a second PC, using the database sharing capability.

Answer:

First, check your parental control options, under Tools->Options->Parental Control. It may be set to classify NR DVDs as 'adult', which may be hiding the DVD in question.

If the DVD still doesn't show, it may not yet be available in our database. DVD Profiler's database is built from user contributions, so you may choose to add the DVD yourself and user the Online->Contribute option to submit your addition for others to share.

To add a DVD that's not in the database, add it by UPC. The program will prompt you for additional information (such as title, release date, and production year).

Answer:

Contributions are evaluated by our team of contribution specialists before they are integrated into the online database. Depending on current load, this can take as little as one day but may take significantly more.

You can check the status of your contribution from the My Profiler section of our site.