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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next
I cannot refrest all images!
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DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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You are connecting to an incorrect IP. Correct would be 75-125-61-130

Quoting Ken Cole:
Quote:
you can bypass the problem immediately by adding the following line to your hosts file:

75.125.61.130 www.invelos.com

The hosts file is in your Windows directory under system32\drivers\etc\, and is named simply "hosts".  It is a text file that can be edited in notepad.

This should do the trick.
This extra line can be deleted in about three days.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributormlr
HearAnyGoodStoriesLately?
Registered: March 14, 2007
South Africa Posts: 173
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I have:

Flush my dns
Edited the host file & did a shutdown/restart
Repaired db via Options
Ping Invelos = 75.125.61.130

& Still Add DVD/Refresh Profile doesn’t work…

Contributed & it works fine + not all titles fail to download about 8/10 fail 

...What to do next?
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
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If one profile was able to successfully download, you're connecting fine.

Try "Refresh All" with just the one profile in question.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting mlr:
Quote:
I have:

Flush my dns
Edited the host file & did a shutdown/restart
Repaired db via Options
Ping Invelos = 75.125.61.130

& Still Add DVD/Refresh Profile doesn’t work…

Contributed & it works fine + not all titles fail to download about 8/10 fail 

...What to do next?

In your case a database repair should do the trick.
Go to DVDProfiler menu "Tools -> Options -> Utilities -> Database Repair ..."
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributormlr
HearAnyGoodStoriesLately?
Registered: March 14, 2007
South Africa Posts: 173
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Dr. Killpatient..."Try "Refresh All" with just the one profile in question" No Luck

goblinsdoitall..."In your case a database repair should do the trick." No Luck
(My PC just emailed me "...Do it to me one more time and I'll go on strike..."  )

Funny when I go to ADD DVD->Upcoming Releases & I Choose Region 1 [week 9/13/09] scroll down to
Title: Nightwatching -> Preview works fine
Title: Nightwatching: 2-Disc Special Edition-> Unable to download file

So it goes on & on hit one, miss two...Region 2 movies seems to be more problematic.

What else can I try?
 Last edited: by mlr
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
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Quoting mlr:
Quote:
What else can I try?

Cursing?
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting mlr:
Quote:
goblinsdoitall..."In your case a database repair should do the trick." No Luck
(My PC just emailed me "...Do it to me one more time and I'll go on strike..."  )


Your computer is refusing to do the database repair?
Seems to be time for some major educational action:
Threaten it with screwdriver and setup-CD   

Seriously: Try to perform the database repair from the start menu of Windows: "Start -> Programs -> DVD Profiler -> Database Repair ..."
Please come up again and report if your computer allowed this and whether it worked.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar Contributormlr
HearAnyGoodStoriesLately?
Registered: March 14, 2007
South Africa Posts: 173
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goblinsdoitall,

Going the Start->Programs->DVDP->db Repair Route WORKED, Thanks

& No lip form PC 
DVD Profiler Unlimited Registrantsnips71
Registered: May 14, 2007
United States Posts: 6
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I still cannot download images or profiles. I have added the new ip address and it still uses the old ip address. I have repaired the database, and still nothing. There is not a firewall problem. Should I uninstall and reinstall the program?
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting snips71:
Quote:
I still cannot download images or profiles. I have added the new ip address and it still uses the old ip address. I have repaired the database, and still nothing. There is not a firewall problem. Should I uninstall and reinstall the program?

Strange!
Usually the settings in the Hosts file force the applications to connect to the named IP.
If your computer doesn't do so, this leaves two options:
1. You did something wrong (please reopen the Hosts file and check whether the last entry is "75.125.61.130 www.invelos.com" without inverted commas, but with the space between 130 and www)
2. Your router has a DNS-cache and is rerouting the IP-requests of your computer. Please open the configuration tool of your router and delete the DNS-cache.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantSIDEFFX
Registered: April 3, 2009
United States Posts: 12
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This problem was fixed in a few hours as mentioned in the second post.  Server maintenance or something.  No problems since.!!!! 
http://www.invelos.com/dvdcollection.aspx/sideffx
DVD Profiler Unlimited RegistrantSIDEFFX
Registered: April 3, 2009
United States Posts: 12
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Oh and I meant refresh not refrest
http://www.invelos.com/dvdcollection.aspx/sideffx
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,916
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Snips, you may want to create a Support Ticket.
DVD Profiler Unlimited Registrantsnips71
Registered: May 14, 2007
United States Posts: 6
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I am feeling like I'm crazy. I have now uninstalled and reinstalled the program, removed my router/firewall, and have done everything else as instructed. It still goes to the old IP address. What am I missing?
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