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Bad Blu-Ray: What now?
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DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
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I have Superman II The Richard Donner Cut: 085391131045 (WB)

It will not read in any DVD player or PC. There is no obvious damage.

Is there any way to get it replaced?
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DVD Profiler Unlimited RegistrantStar Contributorscotthm
Registered: March 20, 2007
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I think Amazon will sell you a copy.

Alternatively, have you contacted Warner Home Video customer service?

---------------
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
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If purchased from Amazon it's easy, simply return it and state it is damaged.

All else may require some discussion with the vendor.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile Registrantmediadogg
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Umm, Amazon already sold me a copy - a really helpful comment. You actually took the time to research and create a link - geez.

Anyway, I'll try WB customer service. And I'll check my purchase history to see who the Amazon vendor was where I bought the original copy, although I'm well past the exchange window.
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DVD Profiler Unlimited RegistrantStar Contributorscotthm
Registered: March 20, 2007
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Quoting mediadogg:
Quote:
You actually took the time to research and create a link - geez.

I'm in a helpful mood today. 

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DVD Profiler Unlimited RegistrantStar Contributorbbbbb
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Registered: March 14, 2007
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Bad Blu-Ray: What now?

Quoting mediadogg:
Quote:
It will not read in any DVD player or PC.

Try a B-rD player.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Desktop and Mobile Registrantmediadogg
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Quoting bbbbb:
Quote:
Bad Blu-Ray: What now?

Quoting mediadogg:
Quote:
It will not read in any DVD player or PC.

Try a B-rD player.

FYI there are players that read both DVDs and Blu-Ray. I must have at least 10 such devices, in my PC, various laptops, standalone players and changer. So, believe it or not, most all my DVD players and my PCs also read Blu-Ray discs. You might want to take a look at AVS Forum or a similar site to get updated on the latest technology trends.
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 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
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Quoting mediadogg:
Quote:
Quote:
Bad Blu-Ray: What now?

Quoting mediadogg:
Quote:
It will not read in any DVD player or PC.

Try a B-rD player.

FYI there are players that read both DVDs and Blu-Ray. I must have at least 10 such devices, in my PC, various laptops, standalone players and changer. So, believe it or not, most all my DVD players and my PCs also read Blu-Ray discs.

You are confusing DVD with B-rD and forward compatibility with backward compatibility.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Desktop and Mobile Registrantmediadogg
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Registered: March 18, 2007
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Quoting bbbbb:
Quote:
Quoting mediadogg:
Quote:
Quote:
Bad Blu-Ray: What now?

Quoting mediadogg:
Quote:
It will not read in any DVD player or PC.

Try a B-rD player.

FYI there are players that read both DVDs and Blu-Ray. I must have at least 10 such devices, in my PC, various laptops, standalone players and changer. So, believe it or not, most all my DVD players and my PCs also read Blu-Ray discs.

You are confusing DVD with B-rD and forward compatibility with backward compatibility.

Oh please, you can't possibly be taking this conversation seriously. 
Thanks for your support.
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Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
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Registered: May 19, 2007
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Quoting mediadogg:
Quote:
Oh please, you can't possibly be taking this conversation seriously. 


Nor would I,
but bbbbb just tried to put a finger on an imprecise expression of yours.
While a Blu-ray Player will be capable of playing DVDs (backward compatibility) a DVD-Player will most definitely not Play Blu-rays (lack of forward compatibility).

You explicitly mentioned that your Blu-ray doesn't play in a DVD-Player, which, as I have to confess, is the behaviour that is to be expected.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile Registrantmediadogg
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Registered: March 18, 2007
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Oh good grief.
Thanks for your support.
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Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
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Registered: March 13, 2007
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Warner Bros has a replacement program for defective blue ray discs ... I had two defective HDDVD from 2007  where bewteen chapters 8 to say 14  there was no picture just a snarled mess ..  WB sent me a mailer  to send back the discs  and then they replaced both with Blue Ray of the same titles .. (  Phantom of the Opera 2004 / the other was Mutiny on the Bounty 1962 ..  did a quick check on google  to find phone number and found this quote -
"Warner Bros. has quietly implemented a replacement program for defective Matrix Revolutions Blu-ray discs.

The number to call is (800)553-6937.

The lady I talked with knew exactly what I was talking about. The only information she wanted from me was the UPC number on the back of the case and my address. She said a corrected copy would be sent to me within a week, and that I did not need to send them my defective disk.  "  ....

lets us know what your results were ........
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
 Last edited: by widescreenforever
DVD Profiler Desktop and Mobile Registrantmediadogg
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Registered: March 18, 2007
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Quoting widescreenforever:
Quote:

lets us know what your results were ........

Will do ... thanks! Although I think I tried that particular number already. I'll double check and also search for a more current one.
Thanks for your support.
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Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
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Quoting mediadogg:
Quote:
It will not read in any DVD player or PC. There is no obvious damage.

Carefully remove the dirt and oily fingerprints.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Unlimited RegistrantStar ContributorSpikyCactus
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Registered: July 16, 2010
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Have you taken it out of the box? 
Do you ever find yourself striving for perfection with an almost worthless attempt at it?  Guttermouth "Lemon Water".  Also, I include in my Profiler database VHS tapes, audio DVDs, audio books (digital, cassette and CD), video games (digital, DVD and CD) and 'enhanced' CDs with video tracks on them, as well as films and TV I've bought digitally.  So I'm an anarchist, deal with it.  Just be thankful I don't include most of my records and CDs etc in it too; don't think I haven't been tempted...
DVD Profiler Unlimited RegistrantStar ContributorDoubleDownAgain
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Registered: March 13, 2007
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Quoting bbbbb:
Quote:
Quoting mediadogg:
Quote:
It will not read in any DVD player or PC. There is no obvious damage.

Carefully remove the dirt and oily fingerprints.


If you were only as funny as you thought you were...
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