Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Syncing from iOS to NEW desktop erases all but newest entries
Author Message
DVD Profiler Unlimited RegistrantDVDProducer
Registered: February 7, 2013
Posts: 23
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I have over 2800 titles in my library, I use an iPhone as my primary cataloging version of DVD Profiler.

When I couldn't update my library online, I decided to sync directly to my desktop version of DVD Profiler.  Well, upon syncing to a new library on my PC, upon completion of syncing I had 27! movies in both my PC and iOS!

I was able to restore my phone, and did it again... POW, again, 27 movies.  Restored again, erased the PC version, erased my online library, and POW! again, 27 movies.

HELP!  How can I sync my library online??? I use the online library for many reasons, and now it also has 27 movies on it, and I have a restored iPhone, as the only full copy of my library.

PLEASE HELP!

Thanks.

Dave
DVD Profiler Unlimited RegistrantDVDProducer
Registered: February 7, 2013
Posts: 23
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Anyone have a thought on this?

Thanks.
DVD Profiler Unlimited RegistrantDVDProducer
Registered: February 7, 2013
Posts: 23
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Nothing?  No one?  No help to be found?  Please???

What a great product this WAS.
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,390
Posted:
PM this userVisit this user's homepageView this user's DVD collectionEdit postDirect link to this postReply with quote
besides your phone can you log in to your account via windows ..?  what is the amount of titles 2800  or 27?

if 27  are (almost) hooped .,,  if so go back to your 'windows versions' of profiler..

if so there is your current older 2800 titles .. then reload back to the cloud- the full library .. 

once done , restore your data on your phone back to the cloud database ..

Invelos was built for windows XP 7 8 and 10 .  smart phones come  second ..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantDVDProducer
Registered: February 7, 2013
Posts: 23
Posted:
PM this userView this user's DVD collectionEdit postDirect link to this postReply with quote
I have 2884 titles in my library.  I primarily keep my library and update my library on my iPhone.  From that I (used to) update online, my iPad, and my windows version from the online copy.

In trying to sync and fix this, I erased my online library, and installed a new empty copy of the windows version.

Now I can’t sync my iPhone to online, and (since I don’t keep a regular copy on windows), when I tried to sync to a fresh copy of the windows version, it ONLY copied the 27 updated titles from my phone’s library vs. online.  This is VERY odd because the fresh windows copy didn’t know what I had online at all, but when I WiFi synced the library from my phone it also erased the other entries on my phone, bringing the total of my library on my phone, online, iPad, and windows to 27 titles total.

Sounds like the problem is on the iPhone as it sees the changes as the whole library.

Luckily I had a copy of my iPhone and restored the phone back to 2884 titles. But can’t sync it to anything!  I need and use my online copy, and iPad, both of which is now stuck at 27 titles.

I only tried to sync with windows because it seems to be the only other way to sync from my phone.

I wonder, is there any way to scan and repair the iPhone database.

Thanks for helping!  Help!
DVD Profiler Unlimited RegistrantDVDProducer
Registered: February 7, 2013
Posts: 23
Posted:
PM this userView this user's DVD collectionEdit postDirect link to this postReply with quote
Unfortunately I deleted my online library as a diagnostic tool, assuming if it didn't work I could backup to the windows app and then restore.  I was completely wrong as I can't sync (keeping my titles/library intact).

So my whole library is now ONLY on my iPhone.  There has to be some sort of solution, or some way to make my iPhone see that it has the ONLY collection of data and not 27 new titles so it will sync everything.

Help! (PLEASE AND THANK YOU!)

Quoting widescreenforever:
Quote:
besides your phone can you log in to your account via windows ..?  what is the amount of titles 2800  or 27?

if 27  are (almost) hooped .,,  if so go back to your 'windows versions' of profiler..

if so there is your current older 2800 titles .. then reload back to the cloud- the full library .. 

once done , restore your data on your phone back to the cloud database ..

Invelos was built for windows XP 7 8 and 10 .  smart phones come  second ..
DVD Profiler Unlimited RegistrantLowpro
Registered: March 14, 2007
Reputation: High Rating
United States Posts: 172
Posted:
PM this userVisit this user's homepageEdit postDirect link to this postReply with quote
There are 3 options when creating a database with the mobile app, "Connect to DVD Profiler for PC", "Connect via DVD Profiler Online" and "Local Database".  The "Local Database" type does not provide for syncing your collection with DVD Profiler for PC or DVD Profiler Online.  You'll have to change your Connection Type first by selecting the "Databases" menu item.  From the "Databases" screen under the "Databases" option select your database.  On the next screen select the "Change Connection Type" option.  From there you can change your connection type to "DVD Profiler for PC" or "DVD Profiler Online".

If your collection only exists on your iPhone select the "DVD Profiler Online" connection type.

Once you've changed the connection type to "DVD Profiler Online" return to the "Databases" screen and select your database from the "Update Database" option.  From there log in to your account.  Once logged in you'll be taken to the "Select Update Task" page.  At the top of the page there are options to "Upload" from your iPhone or "Download" from DVD Profiler Online.  Below those options you're shown a comparison of the database on your iPhone versus your database online.  Select the "Upload" option.

Once uploading the database from your iPhone you'll have the option obviously to download your online database to your iPhone if you ever need to.  With your online database in place you could then download it from DVD Profiler for PC if you want.  Once downloaded to DVD Profiler for PC you could even start syncing locally between DVD Profiler for PC and your iPhone, occassionally uploading from "DVD Profiler for PC" to "DVD Profiler Online" keeping your online database updated as well.  You'd do this by either creating a new database on your iPhone using the "DVD Profiler for PC" connection type, then downloading your DVD Profiler for PC database to your iPhone or instead change your "DVD Profiler Online" connection type to "DVD Profiler for PC" and start syncing.
My DVD/Blu-ray Collection
 Last edited: by Lowpro
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next