Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Getting an error when loading online profile list
Author Message
DVD Profiler Unlimited Registrantswamptours
Registered: May 28, 2007
Posts: 6
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Every time I try to add a dvd to my collection, I get an error when the online profile list goes to update. I have tried repairing the database and this does no good also. Is there anything I can do for this? Thanks.
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,160
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Have you tried forcing a complete download of the online profile list?

Hold down the Ctrl key while clicking on Refresh Online Profile List.


Alternately - in the support tab on this site select Downloading, then I'm unable to download the online profile list. This explains how to manually download the Online Profile List.
DVD Profiler Unlimited Registrantswamptours
Registered: May 28, 2007
Posts: 6
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Which folder do I save the Online Profile file into? Thanks.
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,160
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
As the support note says - in the DVD Profiler sub-folder in your documents folder.

When you then start (or restart) DVD Profiler will process the file and remove it.
 Last edited: by greyghost
DVD Profiler Unlimited Registrantswamptours
Registered: May 28, 2007
Posts: 6
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
This doesn't work. I still am unable to download the online profile.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,569
Posted:
PM this userVisit this user's homepageDirect link to this postReply with quote
Quoting swamptours:
Quote:
This doesn't work. I still am unable to download the online profile.

You have not stated what the error message is, which would be helpful. But my advice would be to close DVD Profiler, make sure that you are not running low on disk space in your Documents folder, empty your recycle bin. Reboot your PC and apply any pending Microsoft updates, then you are likely to be OK.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,569
Posted:
PM this userVisit this user's homepageDirect link to this postReply with quote
Any news?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited Registrantxxup
Registered: January 17, 2009
Australia Posts: 2
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I have been having problems and the ctrl +  clicking on Refresh Online Profile List. worked for me..

Thank you for the tip.
 Last edited: by xxup
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next