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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next
Technical issues with the site
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DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Never Streaming!
Registered: May 25, 2007
Germany Posts: 132
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Don't know what to do! I sign in, okay! I want to contribute, the site wants me to sign in AGAIN. Okay, I do. But after hitting "submit" I should sign in AGAIN. No chance to contribute or do anything else. I see myself active in the upper right corner, but before I could post this I should sign in AGAIN. Sorry, but that sucks!
DVD Profiler Unlimited RegistrantStar ContributorOldMan56
No Horror Movie is Bad
Registered: March 26, 2009
United States Posts: 1,387
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I have also have had this problem over the last month. Not all the time only about 3 or 4 times and when I sign in I put in my userID and password and it brings up my user name in the upper right corner than when I click on forums, for example, the sign-in window pops up again and I have to sign in again.
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Never Streaming!
Registered: May 25, 2007
Germany Posts: 132
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Just found out that I am actually automatically logged out if I leave the site. Altough I always mark "keep me signed in". So imo seems to be a problem with the site?
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Great Rating
Germany Posts: 2,167
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Quoting Magmadrag:
Quote:
Just found out that I am actually automatically logged out if I leave the site. Altough I always mark "keep me signed in". So imo seems to be a problem with the site?

Everything OK for me. Did you try clearing browser-cache and all Invelos-related cookies and restart browser?
Mithi's little XSLT tinkering - the power of XML
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Never Streaming!
Registered: May 25, 2007
Germany Posts: 132
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Quoting Mithi:
Quote:
Everything OK for me. Did you try clearing browser-cache and all Invelos-related cookies and restart browser?


My browser-cache is set automatic to clear whenever I close - including cookies. If I check, there is no data older than today. All before is deleted
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,416
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one test to do  is to sign in on another PC  ,  or change the internet browser from  i.e. Google/Chrome to Mozilla Firefox  or  windows Explorer as testing grounds ..

using another PC just to access/maintain  your library ./ .I have my data on three PC  and and one I-phone.. but only use windows PC to update and contribute ..
One of my  PC's is always up to date the other two PC's may be Months out of date..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Never Streaming!
Registered: May 25, 2007
Germany Posts: 132
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Quoting widescreenforever:
Quote:
one test to do  is to sign in on another PC  ,  or change the internet browser from  i.e. Google/Chrome to Mozilla Firefox  or  windows Explorer as testing grounds ..


Usually I did with Firefox, but same problem with Google Chrome. Actually I can't enjoy contributing anymore. I am logged in, but as soon as I click on the "Submit"-Button for a contribution, I am back on the sign in site, alltough just before I've seen my name in the upper right corner.
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 3,813
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Do you have something that prevents the site from saving cookies?
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Gunnar
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Never Streaming!
Registered: May 25, 2007
Germany Posts: 132
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I would understand the Cookie-Problem if it is always there. But: When I am only in the forums, I am not logged off. Closing invelos, coming back, still logged in. It looks like an auto-logg off as soon as I try to submit a new contribution. I absolutely don't understand and it is frustrating.

Sometimes it suddenly works - without any changes of my settings. One more reason why I can't understand. Just for any imaginantion: The first contribution worked! You can see in the upper right corner that I am logged in! But as soon as I click on "Submit" I am back at the log in, no matter how often I log in, I return to the site every time when I click on submit.
 Last edited: by Magmadrag
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Never Streaming!
Registered: May 25, 2007
Germany Posts: 132
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The problem is back! :-(
Did a huge load of cintributions during the last days and weeks. Maybe the problem is based by the same reason the site was offline sometimes yesterday and today?
I try to contribute the next season of german "Gunsmoke"-Seasons. Parent profile and two children worked without any problem, but trying one of the 4 other children I am off again as soon as I click the "Submit"-button.
Sorry if I sound a little bit stressed but spending time for cast & crew of at least 30 Episodes every day and then being blocked by such problems is not my way to enjoy.....
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Never Streaming!
Registered: May 25, 2007
Germany Posts: 132
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Well, it's quite difficult to contribute the work of hours when nobody reacts!
I could call it disappointing or whatever, but support would be highly appreciated!
If you have read the whole post: The same happened half a year ago and suddenly the problems disappeared. But now it doesn't! Is there nobody out there with the technical know how to solve such issues? The last one I tried to contribute today for the at least 20th time made me stop - at least until someone can confirm that those issues don't happen anymore.
I got bad days these days, and with the omnipresent silence I feel like contributions aren't interesting anymore or work of us - the community - and especially me are not needed anymore?
What happened to invelos? In the past if there were any issues it didn't take long until they were solved. But now? Not even any reaction.... 
DVD Profiler Unlimited RegistrantLowpro
Registered: March 14, 2007
Reputation: High Rating
United States Posts: 226
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Is there some reason you can't enjoy your profiles locally?  Why is it so important to contribute them?  Enjoy your profiles locally, backup your local database in the event you ever need to restore it and move on.  How's that for a reaction?
My DVD/Blu-ray Collection
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Great Rating
United States Posts: 1,394
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Just for clarification, you're clicking on the Submit button and not hitting the Enter key, are you?
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Never Streaming!
Registered: May 25, 2007
Germany Posts: 132
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Quoting rdodolak:
Quote:
Just for clarification, you're clicking on the Submit button and not hitting the Enter key, are you?


Exactly! Submission loggs me off
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Never Streaming!
Registered: May 25, 2007
Germany Posts: 132
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Quoting Lowpro:
Quote:
Is there some reason you can't enjoy your profiles locally?  Why is it so important to contribute them?  Enjoy your profiles locally, backup your local database in the event you ever need to restore it and move on.  How's that for a reaction?


It's my mentality of giving back something! There are hundreds of profiles I didn't need to do anything for as someone else did the whole work. And for a quite huge collection I am thankful for all their contributions.

But: Finally today it worked! Could contribute the rest of Gunsmoke!
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,645
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Quoting Magmadrag:
Quote:
Quoting Lowpro:
Quote:
Is there some reason you can't enjoy your profiles locally?  Why is it so important to contribute them?  Enjoy your profiles locally, backup your local database in the event you ever need to restore it and move on.  How's that for a reaction?


It's my mentality of giving back something! There are hundreds of profiles I didn't need to do anything for as someone else did the whole work. And for a quite huge collection I am thankful for all their contributions.

But: Finally today it worked! Could contribute the rest of Gunsmoke!

I am one of those people that worships contributors. Many thanks for your efforts!!
Thanks for your support.
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