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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2 3  Previous   Next
Version 4.0 bug(s)
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DVD Profiler Unlimited RegistrantStar ContributorPistol Pete
Registered: March 19, 2007
Finland Posts: 244
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IOS 10.3.3 on iPad Air 2 and iPhone 7 Plus:

Media icons are in wrong order in the collection view and 4K-icon is missing in the list view. Blu-ray 3D-icon shows on every single profile, even on plain DVDs.



Media icons are in right order in the showcase view, but when tapping them, the 4K-icon is again missing from the opened box and the Blu-ray 3D-icon shows again on every profile.

Markku



MasteringMovies.com
DVD Profiler Unlimited RegistrantIronWaffle
Since April 26, 2001
Registered: March 13, 2007
United States Posts: 144
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I'm also seeing 3D on everything (6s, iOS 10.3.3).  In spot-checking, I also discovered that after viewing a profile and returning to the "shelves" view, the app automatically quickly springs back to the top row rather than staying in the same part of my collection.  That's different behavior than before.  I assume it's a bug, but if it's a feature, I prefer the old way where it stayed where it was.

While this belongs in the Feature Requests, it may be relevant here:  I do wish we could browse/search not just by language, music-only, etc. but also by Atmos, 7.1, 5.1, etc.  Not a biggie but would be handy.

Again, thanks for all the continued work you've put into these apps.  Between desktop, iOS, and Android you have your hands full.  That this "little program that could" is still being developed after fifteen years, through all the media changes, advent of mobile connected devices, etc.) is a credit to you and you deserve kudos!
 Last edited: by IronWaffle
DVD Profiler Unlimited RegistrantLowpro
Registered: March 14, 2007
United States Posts: 97
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Running iOS 8.4.1 in conjunction with an iPhone 6 Plus.

Just updated to DVD Profiler for iOS Version 4.0.0.  Not seeing the ascending/descending options (up/down arrows to the right) within the "Sort Order" window.



The "Sort Order" window is also not centered under the "Sort Order" button.  Curious if others on a later version of iOS are seeing the same thing.
My DVD Collection
My Blu-ray Collection
 Last edited: by Lowpro
DVD Profiler Unlimited RegistrantGJPegman
Registered: August 22, 2010
Posts: 3
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Quoting cgiordano:
Quote:
iPhone 7 (256 GB) iOS 10.3.3
iPad 3 (64 GB) iOS 9.3.5
Windows 10 Pro PC, DVD Profiler 3.9.1

Cannot update databases (sync) on iOS devices to my master PC database, the 4.0 app crashes (stops running in foreground, but is still running in background, have to manually force quit it).  I tried deleting the app entirely, rebooting the devices, and reinstalling the app from scratch, but this did not resolve the issue.  Also switching between collection views caused the app to freeze and then crash, as others have previously reported above.


I also have this problem. Running the 4.0 app on 128Gb iPad Air (16Gb free) under IOS 10.3.3 connected to DVD Profiler 3.9.1 running on Windows 7 64bit PC. Seems to crash at the point of syncing cover images (i.e. the rest of the data has made it across but not the pictures). This is consistent behaviour for me.
DVD Profiler Unlimited RegistrantShring
Registered: May 18, 2007
Germany Posts: 11
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Quoting GJPegman:
Quote:
Quoting cgiordano:
Quote:
Cannot update databases (sync) on iOS devices to my master PC database, the 4.0 app crashes (stops running in foreground, but is still running in background, have to manually force quit it).  I tried deleting the app entirely, rebooting the devices, and reinstalling the app from scratch, but this did not resolve the issue.  Also switching between collection views caused the app to freeze and then crash, as others have previously reported above.

I also have this problem. Running the 4.0 app on 128Gb iPad Air (16Gb free) under IOS 10.3.3 connected to DVD Profiler 3.9.1 running on Windows 7 64bit PC. Seems to crash at the point of syncing cover images (i.e. the rest of the data has made it across but not the pictures). This is consistent behaviour for me.


Same happened to me. I fixed this with a workaround:
I changed my collection to the online database and signed in, synced with that and afterwards I was able to sync the PC database again.
DVD Profiler Unlimited Registrantwillmason
Registered: May 27, 2007
Posts: 1
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I'm having the same issue in iOS 10.3.3 on an iPhone 7 Plus. I just downloaded the DVD Profiler app today so I'm sure it's the latest version of the app.

Quoting Lowpro:
Quote:
Running iOS 8.4.1 in conjunction with an iPhone 6 Plus.

Just updated to DVD Profiler for iOS Version 4.0.0.  Not seeing the ascending/descending options (up/down arrows to the right) within the "Sort Order" window.



The "Sort Order" window is also not centered under the "Sort Order" button.  Curious if others on a later version of iOS are seeing the same thing.
DVD Profiler Desktop and Mobile Registrantjonbreen2000
Registered: March 26, 2007
United States Posts: 13
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Quoting Shring:
Quote:
Quoting GJPegman:
Quote:
Quoting cgiordano:
Quote:
Cannot update databases (sync) on iOS devices to my master PC database, the 4.0 app crashes (stops running in foreground, but is still running in background, have to manually force quit it).  I tried deleting the app entirely, rebooting the devices, and reinstalling the app from scratch, but this did not resolve the issue.  Also switching between collection views caused the app to freeze and then crash, as others have previously reported above.

I also have this problem. Running the 4.0 app on 128Gb iPad Air (16Gb free) under IOS 10.3.3 connected to DVD Profiler 3.9.1 running on Windows 7 64bit PC. Seems to crash at the point of syncing cover images (i.e. the rest of the data has made it across but not the pictures). This is consistent behaviour for me.


Same happened to me. I fixed this with a workaround:
I changed my collection to the online database and signed in, synced with that and afterwards I was able to sync the PC database again.


Same thing with me, unable to sync to Windows PC. I tried your workaraound and it didn't help.

iPhone 7 Plus with iOS 10.3.3, DVDProfiler app v4.0.0

I've repaired the database on the PC and uploaded a new version to Invelos' website before syncing that way. It works other than my images for my manual add-ins aren't there with the online database but still fails trying to sync to my local PC database.
 Last edited: by jonbreen2000
DVD Profiler Unlimited RegistrantShring
Registered: May 18, 2007
Germany Posts: 11
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Quoting jonbreen2000:
Quote:
Same thing with me, unable to sync to Windows PC. I tried your workaraound and it didn't help.

iPhone 7 Plus with iOS 10.3.3, DVDProfiler app v4.0.0

I've repaired the database on the PC and uploaded a new version to Invelos' website before syncing that way. It works other than my images for my manual add-ins aren't there with the online database but still fails trying to sync to my local PC database.


My workaround seemed not to help every time. I installed the recently released PC Version 4.0 today and deleted the app from my iPhone. I synced the database completely with a fresh installed iOS app and this is how syncing with the Windows program works for me now.

iPhone 7 Plus with iOS 11, DVDProfiler 4.0
 Last edited: by Shring
DVD Profiler Desktop and Mobile Registrantjonbreen2000
Registered: March 26, 2007
United States Posts: 13
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Quoting Shring:
Quote:
Quoting jonbreen2000:
Quote:
Same thing with me, unable to sync to Windows PC. I tried your workaraound and it didn't help.

iPhone 7 Plus with iOS 10.3.3, DVDProfiler app v4.0.0

I've repaired the database on the PC and uploaded a new version to Invelos' website before syncing that way. It works other than my images for my manual add-ins aren't there with the online database but still fails trying to sync to my local PC database.


My workaround seemed not to help every time. I installed the recently released PC Version 4.0 today and deleted the app from my iPhone. I synced the database completely with a fresh installed iOS app and this is how syncing with the Windows program works for me now.

iPhone 7 Plus with iOS 11, DVDProfiler 4.0


Thanks for replying !

I just upgraded DVDProfiler to v4.0 and now everything syncs as it should.

Thank you Ken !!
DVD Profiler Unlimited RegistrantStar Contributorninso4
Registered: January 16, 2010
Reputation: Highest Rating
Germany Posts: 673
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There was an updated version 4.0.1 a few moments ago. So some bugs may be resolved.
But there are still some resolution issues appearing on both iPad and iPhone running iOS 11.
This is what the updating screen on an iPad Pro 12,9" looks like:


And this is how it looks on an iPhone 6S:


Despite that another thing I noticed: What is the purpose of those two dividers?


Is this a bug or working as intended? It seems odd and unnecessary.
Think different

Everything will be okay in the end. If it's not okay, it's not the end.
DVD Profiler Unlimited RegistrantGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 2,706
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Quoting ninso4:
Quote:
Is this a bug or working as intended? It seems odd and unnecessary.

I assume that those are end dividers that are necessary because 4.0 now supports nested groups.
My software
Gunnar
DVD Profiler Unlimited RegistrantIronWaffle
Since April 26, 2001
Registered: March 13, 2007
United States Posts: 144
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Ken, thanks for the speedy update to 4.01. The four column view and 3D bugs are perfectly squashed!

I'm still being shot back to the top of my collection when I leave a profile, though. I prefer the old behavior so I don't have to re-scroll to find where I was.

That reminds me of a request (sorry) I'd like to make:  it's great being able to swipe from the shelves to get back to the owned/ordered/wishlist screen. If possible it'd be great to be able to do the same from a proliferation to get to the shelves instead Olof using the little arrow on the top left. Regardless, this has already been a much-appreciated treat!
DVD Profiler Unlimited RegistrantStar ContributorT!M
User since 6 Dec. 2000
Registered: March 13, 2007
Reputation: Highest Rating
Netherlands Posts: 6,743
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Quoting GSyren:
Quote:
I assume that those are end dividers that are necessary because 4.0 now supports nested groups.

That's it, yeah - but I'm with ninso4 in feeling that they don't look particularly nice, neither in the iOS app, nor in the desktop version.
DVD Profiler Unlimited RegistrantStar Contributorninso4
Registered: January 16, 2010
Reputation: Highest Rating
Germany Posts: 673
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When the starting divider for a group is green, the end divider should also be green. But that's just my opinion. 

Another resolution issue found on iPad Pro 12,9":



The iOS status bar should be above the DVD Profiler icons and not mixed up with it.
Think different

Everything will be okay in the end. If it's not okay, it's not the end.
DVD Profiler Unlimited RegistrantStar ContributorDoombear
Yosemite Sam Fan
Registered: March 13, 2007
Canada Posts: 773
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Running 4.01 on iOS 9.3.5 iPod Touch 5. Trying to load the Thumbnail view of covers is still crashing the app. Grrrr...
DVD Collection List
DVD Profiler
Images from Movies
 Last edited: by Doombear
DVD Profiler Unlimited RegistrantStar Contributorruineddaydreams
Registered: Dec. 2, 2002
Registered: March 14, 2007
United States Posts: 1,317
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confirmed 4.01 resolved cover flow bug back to collection menu crashes app on iphone 7+ on 10.3.3 and on 11.0
-JoN
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2 3  Previous   Next